Chief Operating Officer

• Dec 2022 - Present

Executive Director

• Aug 2021 - Dec 2022

Corporate Director of Utilization Management

• Jan 2019 - Aug 2021

Director of Utilization Review

• Dec 2017 - Dec 2018

> Coordinates and supervises the activities of the Utilization Review Department. > Provides reports and analysis of utilization trends via monthly reports and statistics. > Analyzes policies and procedures to ensure best practices and effectiveness. > Consults with physicians, counselors and other treatment professionals to develop effective services and streamline processes. > Manages retrospective and concurrent reviews. > Maintains quality assurance.

Admissions and Business Development

• May 2016 - Dec 2017

> Provides support, logistics, and coaching to families who's loved one is a chronic relapsing addict or alcoholic. > Staying one step ahead of the most intelligent, manipulative, and destructive addicts that have found ways to circumvent traditional treatment models. > Create and establish boundaries within the family system. > Develop and maintain relationships with various treatment professionals, attending marketing events, and analyzing online marketing strategy.

Behavioral Healthcare Technician

• Aug 2015 - May 2016

> Facilitates recovery meetings, charted medical information and behaviors while communicating pertinent information effectively to healthcare professionals. > Redirects patients and used de-escalation techniques to provide solutions to client's overwhelming feelings. > Trained in CPR, crisis intervention, and nonviolent intervention. > Facilitates recovery meetings, charted medical information and behaviors while communicating pertinent information effectively to healthcare professionals. > Redirects patients and used de-escalation techniques to provide solutions to client's overwhelming feelings. > Trained in CPR, crisis intervention, and nonviolent intervention.