Head of Operations

• Jan 2021 - Present

Credit analysis for new and current customers Delivery confirmation AR Follow up Payment Collection Customer Relationship Various BackOffice activities Credit analysis for new and current customers Delivery confirmation AR Follow up Payment Collection Customer Relationship Various BackOffice activities

Operations Consultant

• Jun 2017 - May 2020

Portfolio Management through daily routines of verification and interaction with fund administrator and fund manager – aprox value of portfolio >> 200MMBRL  Daily Supervision and execution of factoring operations, as well as CCB loans and withdrawals (average daily financial volume 3MMBRL-5MMBRL)  Creation, improvement and management of internal processes, within backoffice and also with other areas, targeting greater efficiency and cost reduction  Reply to auditing demands and questionnaires, internal and external Show less

Credit and Collection Analyst

• Apr 2016 - Apr 2017

Accounts Receivable: Collection of overdue Invoices, Collection of interest amounts, Invoice Discount Control , Financial Reporting, Customer Relations Accounts Receivable: Collection of overdue Invoices, Collection of interest amounts, Invoice Discount Control , Financial Reporting, Customer Relations

Financial Analyst

• Dec 2014 - Apr 2016

- Accounts Receivable: Invoice billing and collection, Excel and ERP control of AR, customer relationship, banking reconciliation - Accounts Payable: Control of Payments made and to be made in Excel and ERP system, payment transfer execution, Suppliers' Invoices analysis, relationship with suppliers, banking reconciliation - Procurement: Initial Contact, proposal remittance,meetings and contract negotiation with suppliers. - Controllership assistance: Study, examination and quantification of costs and expenses, price negotiation with suppliers, implementation and modification of cost reduction processes and routines,cash flow optimization Show less

• Jul 2013 - Aug 2014

- Performs End to End management of fullfiment process for two different projects within a key account- Monitors and solves problems regarding the arrival and validation of purchase orders- Monitors and solves problems regarding the issuance, quality, allocation and payment of sales Invoices- Monitors and solves problems regarding Revenue recognition- Issues weekly financial reports summarising general project scenario- Provides timely analysis and information for several internal departments, such as commercial, accounts receivable, business control and Regional Branch Offices- Interacts with customer on a daily basis to solve various problems in the different parts of the end to end process. Show less

• Dec 2010 - Jun 2013

- Mapped the entire lifecycle of every sales Invoice issued to a specific customer -Performed general analysis of overall Accounts Receivable scenario - Performed specific analysis of Invoices deemed incorrectate, checking possible errors such as exchange rate, tax value and duplicity issuance - Issued financial reports to several internal depts- Interacted with customer regularly to solve Invoice problems

English Teacher

• Aug 2009 - Jul 2010

- Taught English Languague to classes of all sizes and levels - Perfected knowledge of the language while teaching it - Graded papers - Provided private support for struggling students - Trained new teachers, after my first semester - Taught English Languague to classes of all sizes and levels - Perfected knowledge of the language while teaching it - Graded papers - Provided private support for struggling students - Trained new teachers, after my first semester

English Teacher

• Aug 2008 - Dec 2009

- Taught English Languague to classes of all sizes and levels - Perfected knowledge of the language while teaching it - Grades papers - Provided private support for struggling students - Trained new teachers, after my first semester - Taught English Languague to classes of all sizes and levels - Perfected knowledge of the language while teaching it - Grades papers - Provided private support for struggling students - Trained new teachers, after my first semester

BackOffice Analyst

• Feb 2007 - Jun 2008

- Performed operational and administrative control of office demands - Conducted relations with suppliers - Learned on the job about various financial products, such as hedge funds, mutual funds, bonds, stocks and derivatives - Executed Internal and external money transfers from and to clients´ accounts on their order - Provided occasional info to customers regarding market quotations - Corrected financial trades executed incorrectly - Provided full support to front office activities Show less