Philip Gosche
Service Manager at Buckeye IT Services, LLC.- Claim this Profile
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Bio
Jacob Schaaf
Phil has shown great leadership skills as he's risen through the ranks at Buckeye IT. He brings phenomenal organizational skills to the team and has helped improve our efficiency.
Alex Cook
Philip inherited many of my support duties while working at Roppe. He learns quickly and is always up to a challenge, and it did not take long before he was the resident guru of many company systems. He quickly become a key member of the team and the foundation of the IT department. Philip is very knowledgeable, easy to work with, and has a good sense of when to take the initiative and when to call for backup (a fine line in the world of IT). He always remained focused on the goals of the team and the company. I strongly recommend Philip Gosche.
Jacob Schaaf
Phil has shown great leadership skills as he's risen through the ranks at Buckeye IT. He brings phenomenal organizational skills to the team and has helped improve our efficiency.
Alex Cook
Philip inherited many of my support duties while working at Roppe. He learns quickly and is always up to a challenge, and it did not take long before he was the resident guru of many company systems. He quickly become a key member of the team and the foundation of the IT department. Philip is very knowledgeable, easy to work with, and has a good sense of when to take the initiative and when to call for backup (a fine line in the world of IT). He always remained focused on the goals of the team and the company. I strongly recommend Philip Gosche.
Jacob Schaaf
Phil has shown great leadership skills as he's risen through the ranks at Buckeye IT. He brings phenomenal organizational skills to the team and has helped improve our efficiency.
Alex Cook
Philip inherited many of my support duties while working at Roppe. He learns quickly and is always up to a challenge, and it did not take long before he was the resident guru of many company systems. He quickly become a key member of the team and the foundation of the IT department. Philip is very knowledgeable, easy to work with, and has a good sense of when to take the initiative and when to call for backup (a fine line in the world of IT). He always remained focused on the goals of the team and the company. I strongly recommend Philip Gosche.
Jacob Schaaf
Phil has shown great leadership skills as he's risen through the ranks at Buckeye IT. He brings phenomenal organizational skills to the team and has helped improve our efficiency.
Alex Cook
Philip inherited many of my support duties while working at Roppe. He learns quickly and is always up to a challenge, and it did not take long before he was the resident guru of many company systems. He quickly become a key member of the team and the foundation of the IT department. Philip is very knowledgeable, easy to work with, and has a good sense of when to take the initiative and when to call for backup (a fine line in the world of IT). He always remained focused on the goals of the team and the company. I strongly recommend Philip Gosche.
Experience
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Buckeye IT Services, LLC.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Manager
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Jan 2020 - Present
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VoIP/Network Support
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Feb 2016 - Jan 2020
- 3CX Certified Engineer- 3CX Advanced Certified Engineer
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National Machinery
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United States
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Machinery Manufacturing
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100 - 200 Employee
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IT Specialist / Programmer
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Jan 2014 - Feb 2016
- Manage Shoretel VoIP system. - Program custom applications in VB.net. - Diagnose hardware and software problems. - Train employees in IT systems. - Track, prioritize and document IT requests. - Install and configure new computers and other IT equipment. - Repair and upgrade different types of computers (laptops, desktops, peripherals). - Keep track of IT supplies and equipment. - Assisted users with cell phone setup/transfer/troubleshooting. - Manage Shoretel VoIP system. - Program custom applications in VB.net. - Diagnose hardware and software problems. - Train employees in IT systems. - Track, prioritize and document IT requests. - Install and configure new computers and other IT equipment. - Repair and upgrade different types of computers (laptops, desktops, peripherals). - Keep track of IT supplies and equipment. - Assisted users with cell phone setup/transfer/troubleshooting.
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Desktop Support
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Oct 2011 - Dec 2013
- Diagnose hardware and software problems. - Writing SQL Queries - Creating/Updating Crystal Reports - Crystal Report Programming - Train employees in IT systems. - Track, prioritize and document IT requests . - Install and configure new computers and other IT equipment. - Repair and upgrade different types of computers (laptops, desktops, servers, thin, etc). - Keep track of IT supplies and equipment. - Perform regular updates/backups on servers. - Install cables and wiring. - Research new software solutions and upgrade packages. - Maintain Microsoft SharePoint server. - Maintain Microsoft SQL Server 2008/2012. - Maintain Microsoft Small Business Server and Active Directory. Show less
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IT Analyst
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Nov 2010 - Oct 2011
- Assisted in the controlling the mitigation of complex and highly visible technology incidents to ensure maximum system availability. - Supported telecommunications systems. - Provided Tier-1 level support to the facilities. - Fault detection and isolation of hardware systems and individual components or infrastructure. - Routine system maintenance and analysis functions including: hardware configurations; adding/removing/replacing hardware components; use of hardware/software diagnostic testing tools. - Managed daily operations of data center including execution of server maintenance. - Responded to real-time recovery support requirements at data center level. - Coordinated with other IT analyst to provide data surety for mission critical systems. - Consulted with other technicians in technologies and techniques needed to protect critical data. - Evaluated hardware/software standards to ensure Company's standards are met. - Accountable to improve overall performance by managing/tracking/reporting incidents to ensure proper categorization with respect to actual and potential impact. Show less
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Roppe Corporation
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Help Desk / Network Analyst
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Nov 2007 - Nov 2010
- Help Desk support for eight remote sites for Company including all Sale Reps (International and US based). - On call 24/7 for issues. - Maintained/updated all IT-related hardware - included 200+ computers and virtual machines both internal, as well as external, thin clients, scan guns and label printers. - Backup to network administration staff for network issues and setup as required. - Created new virtual workstations and servers as needed with VMware. - Smartphone setup and support. Show less
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PC Technician
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Aug 2007 - Nov 2007
- Troubleshot and fixed computer problems at the Galion City School District. - Installed software and hardware as required. - Fixed any printer issues as needed. - Troubleshot and resolve network issues. - Troubleshot and fixed computer problems at the Galion City School District. - Installed software and hardware as required. - Fixed any printer issues as needed. - Troubleshot and resolve network issues.
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Tiffin University
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United States
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Higher Education
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300 - 400 Employee
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PC Technician
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Aug 2006 - May 2007
- Worked help desk and answered phone calls. - Troubleshot faculty and student's campus computer problems. - Troubleshot and resolved students' personal computer issues. - Team environment oriented. - Installed software and hardware as required. - Worked help desk and answered phone calls. - Troubleshot faculty and student's campus computer problems. - Troubleshot and resolved students' personal computer issues. - Team environment oriented. - Installed software and hardware as required.
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Education
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2003 - 2007
Tiffin University
Bachelor, Information Technology -
2017 - 2018
freeCodeCamp
Full Stack Web Development Certification, Computer Software Engineering
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