Experience

Heartland Payroll

• United States
• Human Resources
• 100 - 200 Employee

• Payroll Division Manager

  • Oct 2023 - Present



PNC

• United States
• Financial Services
• 700 & Above Employee

• Senior Branch Manager

  • Jan 2022 - Oct 2023



Flagstar Bank

• United States
• Banking
• 700 & Above Employee

• Branch Manager

  • Dec 2020 - Jan 2022

  Branch Sales and Operations Leader Branch Sales and Operations Leader



Group Management Services, Inc.

• United States
• Human Resources Services
• 400 - 500 Employee

• Sales Manager

  • May 2018 - Nov 2020



Fifth Third Bank

• United States
• Financial Services
• 700 & Above Employee

• Financial Center Manager III

  • Oct 2011 - May 2018

  As a Financial Center Manager I am responsible for providing a superior customer experience in the branch while meeting all business objectives. I manage a team of employees to ensure the daily sales, service and operational plans are embedded in the way we do business, while putting our customers at the forefront of all that we do. I inspire, recognize, and provide a motivational environment through daily coaching and development.

• Interim Regional Manager

  • Feb 2017 - Dec 2017

  Lead a group of 14 Branches to exceed results in overall production and operational metrics.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager

  • Apr 2005 - Jul 2011

  As a Branch Manager I was responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. I helped develop new deposit and loan business; provided a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provided leadership, training and supervision; delegates day to day operations to the Branch Team. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. Also acted as Regional Manager during times of absence. Show less

• Sales Wholesaler

  • Aug 2008 - May 2010

  Worked closely with the Market Manager for the Southeast Michigan on the sales behaviors and activities. I had an assigned group of District Managers in which we jointly worked together with branch teams to help execute National Sales processes. Was recognized as top three Sales Wholesalers in country for year over year growth in deposit balances, loans, investments, and convenience products.



Mervyns

• Retail
• 300 - 400 Employee

• ETL

  • 2003 - 2005



Detroit Tigers

• Spectator Sports
• 400 - 500 Employee

• Human Resource Intern/Park Operation Assistant

  • Mar 2001 - Sep 2003