Philip Dowd

IT Manager at Clinch Memorial Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Skills

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Bio

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Credentials

  • Web Design Specialist
    CIWcertified
    Jun, 2015
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Oct, 2016
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Feb, 2015
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    Jun, 2016
    - Nov, 2024

Experience

  • Clinch Memorial Hospital
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Manager
      • Jun 2021 - Present

  • Leidos
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Administrator
      • Feb 2018 - Present

  • Mayo Clinic
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Workstation Specialist
      • Jul 2014 - Jun 2017

      ● Spearheaded acquisition, installation, and implementation of Altiris Deployment Solution for OS imaging ● Installed and configured workstations, laptops, printers, and scanners ● Provided daily application and hardware support for 1500 employees ● Created schedules for patch management, remote software installation, and inventory collection ● Managed an enterprise ticketing system to maintain business service level agreements for employees and vendors ● Managed anti-virus updates, installs, scans, and mobile security with ● Kaspersky anti-virus for over 2000 nodes ● Managed account creation, deletion, group restrictions, and password security via Active Directory ● Provided customer support for critical data backups, servers and Workstations ● Installed and configured various third-party applications that were vital to daily business operations ● Configured and installed thin clients to communicate with a VMware server cluster

  • Gas Field Specialists
    • Horseheads, NY
    • IT Technician
      • Feb 2012 - Jul 2014

      Setup users in Exchange and Active Directory. Set up field workers with laptops, cell phones and mifi devices as needed. Computer repair. Network troubleshooting. Cell Phone configuration. Spam filter user configuration. VPN setup and support. Setup users in Exchange and Active Directory. Set up field workers with laptops, cell phones and mifi devices as needed. Computer repair. Network troubleshooting. Cell Phone configuration. Spam filter user configuration. VPN setup and support.

  • The United Way of the Southern Tier
    • Corning, NY
    • IT Consultant
      • 2010 - 2014

      IT Support for the Southern Tier CASH Program. *Networking *Laptop Upgrades *Printers *Scanners IT Support for the Southern Tier CASH Program. *Networking *Laptop Upgrades *Printers *Scanners

  • CyberDark Computing
    • PC Technician
      • Apr 2002 - Feb 2012

      Computer Repair. Small Office and Home network configuration. Commercial Account Representative. Computer sales. Computer Repair. Small Office and Home network configuration. Commercial Account Representative. Computer sales.

  • Exotrope, Inc.
    • Product Tech Support
      • Feb 2000 - Apr 2002

      I performed technical support for dial up and content filtering service. Trained new personnel and worked as second shift supervisor. I performed technical support for dial up and content filtering service. Trained new personnel and worked as second shift supervisor.

Education

  • Corning Community College
    Liberal Arts, Social Sciences
    2008 - 2010
  • Western Governors University
    Bachelor of Science (BS), Information Technology - Security
    2015 - 2018

Community

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