Experience

WeDriveU

• United States
• Transportation/Trucking/Railroad
• 200 - 300 Employee

• Director Of Operations

  • Jul 2019 - Present

• Manager, Operations Control

  • Mar 2018 - Jul 2019

  • Manage the Operations Control Center for WeDriveU Corporate Transportation Accounts• Manage and implement dispatching and operations coordinating for corporate transportation in 38 different accounts across the U.S. • Developed an Operations Center to leverage real-time insights to optimize transportation performance to increase operational efficiency and improve.



American Medical Response

• United States
• Hospitals and Health Care
• 700 & Above Employee

• EMT

  • Dec 2015 - Jan 2019



Virgin America

• United States
• Airlines and Aviation
• 700 & Above Employee

• Crew Scheduling Operations Control Center Lead

  • Apr 2014 - Mar 2018

  • Manage and maintain monthly schedules for all Virgin America Flight Crew Operations• Clearly deliver messages to teammates to communicate legal duty times, lodging accommodations and work rules• Coordinate placement of Flight Deck and Flight Attendants based off of anticipated and actual staffing numbers that are constantly impacted by weather delays, holidays, mechanical issues, sick calls and aircraft planned maintenance.• Deliver training and proficiency checks to all new hire personnel to release to unsupervised duties• Oversee a group of about 6-12 schedulers on any given day.• Prioritize workloads for schedulers on irregular operation days.• Ability to clearly communicate and priorities the operational need and immense ability to analyze complex issues efficiently• Accurately maintain shift logs of daily transactions and flight reports that are delivered to department management daily• Skillfully communicate with multiple work groups and have an expert understanding on how allaspects of the operation worked• Coordinate daily with Directors of the Airline to address crew staffing for the future and past days operation• Continuously mentor new hires to help improve their skill sets as Schedulers, while driving the pace of the desk responding to operational irregularities to ensure the least impact to the guest and maximize revenue for the company.• Work directly with department leadership regarding continuous process improvement ideas Show less

• Guest Services Upgrade Lead/ New Hire Mentor/ VIP Escort/ Trainer

  • Apr 2013 - Apr 2014

• Inflight Teammate

  • Feb 2012 - Apr 2013