Experience

Health & Independent Living Support (HILS)

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Director

  • Aug 2019 - Present

  As Director at HILS I have responsibility for the strategic planning and day to day operation of the Meals on Wheels service in Hertfordshire as well as the support functions of the organisation including IT and Data, HR, Facilities and Fleet. My responsibilities include; • Collaborate with the Chief Executive and rest of the Executive Team to implement the Board’s strategic aims. • Provide leadership to the senior management team and contribute to delivering operational excellence, efficiency and continuous improvement. • Develop and implement operational strategies for improvement and efficiency. • Develop and implement annual operational budgets ensuring best value and driving efficiencies through continuous system and process development. Show less



Hertfordshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Technology Account Manager

  • Feb 2017 - Aug 2019

  In my role as Technology Account Manager I had day to day responsibility for the management of the Technology Service’s relationship with key Council functions and business areas. Some of the Council Departments I had responsibility for included Libraries & Heritage Services, Environment Services, HR and Legal Services. This work included;• Overseeing project work between HCC and 3rd part suppliers• Assisting the various departments with developing their Technology service delivery needs• Proactively managing the relationship between Technology and the various Departments Show less

• Business Improvement Officer

  • Feb 2016 - Feb 2017

  In my role as Business Improvement Officer I contributed to elements of various large and complex projects and programmes across the council. The main project I worked on in 2016 was to do with introducing mobile technology to frontline workers across the county. This included;• Contributing and leading on the planning and delivery of training sessions to several hundred frontline workers.• Liaising with outside contractors and stakeholders from across the council in various teams including Corporate, IT and Facilities. Show less



Age UK Hertfordshire

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Head of Business Support

  • Jun 2014 - Feb 2016

  My role as Head of Business Support was to manage the business systems, IT, marketing and publicity, health and safety and facilities across the organisation. My duties included; Leading the organisation’s support workforce including; the IT Manager, Administrators, Print and Publicity Coordinator, Facilities Officer and volunteers My role as Head of Business Support was to manage the business systems, IT, marketing and publicity, health and safety and facilities across the organisation. My duties included; Leading the organisation’s support workforce including; the IT Manager, Administrators, Print and Publicity Coordinator, Facilities Officer and volunteers



Royal Voluntary Service

• United Kingdom
• Civic and Social Organizations
• 400 - 500 Employee

• Locality Manager

  • Mar 2013 - May 2014

  My role as Locality Manager for the Royal Voluntary Service was to manage a varied portfolio of services in Hertfordshire. My duties included; • Responsibility for services such as Hospital Cafe and Retail units, Community Services which include; Good Neighbours Schemes, Lunch Clubs and Transport Schemes. My role as Locality Manager for the Royal Voluntary Service was to manage a varied portfolio of services in Hertfordshire. My duties included; • Responsibility for services such as Hospital Cafe and Retail units, Community Services which include; Good Neighbours Schemes, Lunch Clubs and Transport Schemes.



AccessAble

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Surveying Manager

  • Mar 2005 - Dec 2012

  I originally started working at DisabledGo as a Researcher, collecting data on disabled access in various towns and cities across the UK. I was then promoted to a supervisory role, having responsibility for a team whilst out in the field. In November 2006, I was once again promoted; to Renewal Manager, in charge of a surveying team. In November 2007 I became the Surveying Manager in charge of all surveying for the company. In September 2009 I took on additional responsibility for the data contained on the website. Show less



CEMEX

• Mexico
• Wholesale Building Materials
• 700 & Above Employee

• Transport & Sales Supervisor

  • Mar 2001 - Jun 2004

  I started working for RMC (Now CEMEX) as a Transport and Sales Clerk in an area office based in Lightwater, Surrey. I was then promoted to supervise a transport and sales office based in Bramshill, Hants. My responsibilities included; • Drafting management reports on transport/sales performance • Efficiently managing and providing work for up to 20 tipper trucks everyday in the South East • Following up sales leads, overseeing sales targets • Ensuring customer service was met in all aspects of the business During my time at RMC I was responsible for managing the SAP operating system in my area office. Show less



Cenargo World Limited

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage

• Administrator & Facilities Manager

  • Mar 2000 - Mar 2001

  I started at Cenargo as an Administrator and Warehouse Assistant. I was then promoted to Facilities Management for the site that incorporated two large warehouse spaces. My responsibilities during this time included;  On-site facilities management, warehouse maintenance  Office administration  Stocktaking, data entry I started at Cenargo as an Administrator and Warehouse Assistant. I was then promoted to Facilities Management for the site that incorporated two large warehouse spaces. My responsibilities during this time included;  On-site facilities management, warehouse maintenance  Office administration  Stocktaking, data entry