Experience

Weatherbys Private Bank

• United Kingdom
• Banking
• 100 - 200 Employee

• Senior Manager, Change Management Team

  • Apr 2023 - Present

  Managing the Portfolio of change, Project Managers, Business Analyst and Process Improvement team

• Senior Manager, Business Analysis & Process Improvement

  • Nov 2022 - Jun 2023

• Senior Manager, Business Analysis

  • May 2022 - Oct 2022



Barclays UK

• United Kingdom
• Banking
• 700 & Above Employee

• Vice President, Demand Manager - Portfolio & Projects

  • Jun 2021 - May 2022



Volkswagen Group UK Ltd

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Analyst

  • Aug 2020 - Jun 2021

  Business Analysis on Salesforce Programme Business Analysis on Salesforce Programme



Whitbread

• United Kingdom
• Hospitality
• 700 & Above Employee

• Head of Portfolio Management Office (PMO)

  • Oct 2019 - Jun 2020

  Leading the PMO team shaping new change initiatives, manage the strategic and in/future year pipeline of projects, and provide insights into areas such as demand and capacity for change. Ensuring we were investing in the right projects and delivered them in the right governed way. Centralizing portfolio views of change (previously silo'd.) Removed outdated procedures, refocusing effort on identifying and removing barriers to project delivery. Created a single portfolio view and tracking tool with enhanced Executive reporting. The bi-weekly reporting forum to senior leaders was based on entire the portfolio, covering the status of in flight projects, pipeline and delivered projects. Evolving the PMO Centre of Excellence to ensure this was the best in class and 'go too place' for anything project or programme related Enhanced Change Frameworks, Introduced automation of a number of processes to improve efficiency and consistency. Embedded improved business practices including a gated delivery framework and project inception governance. Show less



iPSL (Intelligent Processing Solutions Limited)

• United Kingdom
• Financial Services
• 500 - 600 Employee

• Head of Project Development & PMO

  • Jun 2015 - Oct 2019

  Responsible for teams of Project Managers, Business Analyst, Business Change, Testing and Programme Management Office (PMO) circ.30 permanent & contract resources. Ownership for a portfolio of projects/programmes ensuring delivered successfully, adhered to plans, budgets, risk management and governance. Ensuring in Project Managers delivered to time, cost & quality Enhanced portfolio metrics, data and reporting, from team to Board level bring richer information. Built the PMO up to work in Agile approach ensuring right governance to support £100 million – Image Clearing programme with the banking industry Develop & implemented roadmap for PMO team to make improvements in governance, standards, controls, quality assurance, documentation, process management and delivery methodology (Agile &Waterfall). Team Management of PM, BA, Business Change and Test resources in Change Delivery which includes best practice, team/individual development, training responsibility and career development Show less



Volkswagen Financial Services

• Germany
• Financial Services
• 700 & Above Employee

• Head of Business Analysis (Business Alignment)

  • Aug 2012 - May 2015

  Managing a Team of 3 Managers and Team of up to 40 Business Analysts & Business Change AnalystsPart of the IT Leadership Team, driving strategy and delivery for the overall function. When the Business Analysis Team was set up in a new function ‘Business Transformation’ I was instrumental in driving how this would operate. Set strategic direction and road map for Business Analysis Team for the next 1 to 3 yearsWork closely with the Portfolio/Transformation Manager to deliver all projects and small scales change in the organisation in a structure frameworkWork closely with Senior Stakeholders to help support their strategic plans to understand the pipeline of change and resourcing/recruitment of Business Analysts to fulfil demandIntroduction different levels of Business Analyst to assist with career development and succession planning.Benchmarking (using KPIs) and improvement of business analysis capability to include Agile and waterfall approaches and an array of Requirements Techniques and Tools (e.g. hard and soft BA skills, ISEB training, requirements management and traceability via IBM Requisite Pro)Manage Team reviews, coaching and mentoring BA staffWork relationships with 3rd parties, headquarters and produce tenders for working with new suppliers Show less

• Business Analyst Services Manager

  • May 2008 - Aug 2012

  Managing a Team of up to 26 Business Analysts to facilitate the implementation of technical and process changes within the Business.Implemented a new Team structure to improve requirements analysis, functional changes, workloads and planningManage Team reviews, coaching and mentoring BA staff and organizing training for them.Managed Testing team of 6 to work at their most effective and integrate into the project lifecycle, development of working practice and team membersWork on the early stages of a programmes / project in terms of scoping, feasibility, resource and initial Business Requirements & supporting BA lifecycle activities on projects Show less

• Senior Business Analyst

  • Dec 2006 - May 2008



Barclaycard

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Business Analyst / Project Manager

  • Jan 2003 - Dec 2006

  Lead Analyst on web-based projects, system improvements and enhancements, new system products involved in the planning, managing resource and all Business Analyst activities through the project lifecycle to implementation Responsible for coordinate the IT releases for the frontend systems ensuring development, system testing, UAT is carried out and being a liaison point Project Management of the Service & Maintenance plan and working closely with all teams to make sure they meet the deadlines Show less



Barclays / Barclaycard

• Business Analyst / Project Manager

  • 2001 - 2003