IT Enterprise Architect

• Sep 2021 - Present

Technical Architect

• Oct 2019 - Oct 2021

• Engage with a wide variety of stakeholders, vendors, and partners, in addition to key programmes and projects to provide oversight, selection, direction and expertise, and to maintain alignment with the target architecture• Responsible for producing technical vision to the technical direction and the architecture vision, solution options and high level designs. Including working with stakeholders to define the long-term infrastructure and cloud strategies to support digital transformation.• Govern a technical review board as part of the change framework to manage and inform stakeholders on matters in relation to technical change and future strategies.• Where required support hands on and mentor I.T technical teams to produce proof of concept ideas, suggest improvements to enhance efficiency and reduce costs. Show less

Senior Technical Analyst

• Feb 2016 - Oct 2019

My role as a senior technical analyst involves primarily supporting the business with the delivery of projects from an I.T perspective. Additionally being a 'go-to' member of the team for any BAU troubleshooting support.

Technical Support Analyst

• Nov 2012 - Oct 2019

Manage EMC SAN's on a day to day basis including RecoverPoint and Replication Manager. Responsible for the implementation of upgrades and additional SAN infrastructure.Administrate and maintain VMWare, implemented VMWare SRM to enable disaster recovery.

Technical Support Engineer

• Jul 2007 - Nov 2012

 Second Line support for calls on the I.T helpdesk  Support and maintenance of VMware and a disaster recovery replication site  Manage and maintain Windows Servers, Active Directory and Group Policy, Citrix XenApp, Citrix XenDesktop, AppSense and Microsoft Outlook.  Experienced in dealing with representatives of external companies to resolve internal issues or manage relationships  Depended upon to implement technical projects on time and to ensure risk is effectively managed  Produce documentation for varying levels of technical understanding  Effectively research new technological advancements that could be implemented to save time and money  Involved in the move of employees from 6 buildings into 1 new headquarters as part of a £10 million project, £2.5 million of which involves implementing new I.T infrastructure  Undertaking development of .NET applications to bring new innovations and streamline current processes Show less