Phelan Snow

Community Reintegration Worker at John Howard Society Ottawa
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • CPR/AED/First Aid
    Canadian Red Cross
    Oct, 2022
    - Nov, 2024
  • CannSell Certification
    Lift & Co. and MADD Canada
    Oct, 2020
    - Nov, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Community Reintegration Worker
      • Aug 2023 - Present

      - Supervise dual-diagnosis, justice involved clientele, ensuring safety of clients and staff at all times- Administer medication per individual client requirements - Monitor security systems and respond to incidents as needed- Collaborate with team to ensure smooth hand off of information at shift changes

    • Social Service Worker
      • May 2023 - Aug 2023

      - Working with vulnerable persons- Cultivating life and employability skills- Supervising adult learners- Providing coaching and feedback on student work- Instructing learners in Creative Classroom- Building resumés, cover letters and employment profiles- Entering program participant data into databases- Liasing with supervisory team- Collaborating with other professionals both within and outside organization- Advocating for clients to potential employers- Researching potential opportunities and support programs for clients- Collaborating to develop programs and processes to streamline work flow and increase efficiency Show less

  • Self-employed
    • Ottawa, Ontario, Canada
    • Independent Music Professional
      • Oct 2022 - Present

      As an independent musician in Ottawa, ON I play guitar and sing for live audiences. I’m currently a one man operation so I take care of all my business arrangements as well from travel booking, itinerary planning, expense tracking, you name it I’m doin it! As an independent musician in Ottawa, ON I play guitar and sing for live audiences. I’m currently a one man operation so I take care of all my business arrangements as well from travel booking, itinerary planning, expense tracking, you name it I’m doin it!

    • Canada
    • Real Estate
    • 100 - 200 Employee
    • Superintendent
      • Sep 2022 - Apr 2023

      - Fostered strong relationships with tenants - Created and implemented communication strategy to boost collaboration with colleagues - Learned Yardi CRM software - Regularly work in high pressure situations with competing priorites - Respond to tenant requests and emergency situations - Fostered strong relationships with tenants - Created and implemented communication strategy to boost collaboration with colleagues - Learned Yardi CRM software - Regularly work in high pressure situations with competing priorites - Respond to tenant requests and emergency situations

    • Canada
    • Retail
    • 1 - 100 Employee
    • Manager
      • Dec 2020 - Sep 2022

      - Launched brand new store, drove sales in excess of $2 Million in first year - Lead a team of 15 to 20 staff - Maintained AGCO regulatory compliance - Implemented loss prevention strategies that resulted in over $40k of recovered revenue - Became an expert with Dutchie and COVA POS software - Launched brand new store, drove sales in excess of $2 Million in first year - Lead a team of 15 to 20 staff - Maintained AGCO regulatory compliance - Implemented loss prevention strategies that resulted in over $40k of recovered revenue - Became an expert with Dutchie and COVA POS software

    • Canada
    • 1 - 100 Employee
    • Route Sales Representative
      • Feb 2017 - Sep 2018

      - Full cycle B2B sales including initial order placement, delivery and merchandising - Liaised with store contacts to ensure required level of service was being met - Executed visual merchandising plans in accordance with corporate initiatives - Placed weekly orders to ensure product demand was met and inventory levels maintained. - Full cycle B2B sales including initial order placement, delivery and merchandising - Liaised with store contacts to ensure required level of service was being met - Executed visual merchandising plans in accordance with corporate initiatives - Placed weekly orders to ensure product demand was met and inventory levels maintained.

  • Wild Ridge Landscapes
    • Ottawa, Canada Area
    • Maintenance Foreman
      • Jun 2015 - Aug 2017

      - Optimized daily schedule to ensure most efficient workflow - Onboarded 7 new hires including health and safety policies and best practices - Maintained strong client satisfaction - Performed regular preventative maintenance on equipment and repairs as needed - Optimized daily schedule to ensure most efficient workflow - Onboarded 7 new hires including health and safety policies and best practices - Maintained strong client satisfaction - Performed regular preventative maintenance on equipment and repairs as needed

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Retail Merchandiser
      • Feb 2015 - Jun 2015

      Liaise with other team members and store contacts to schedule store visits Implement new promotional planograms at store level Ensure placed product is clean and tidy Maximize visual appeal of store sections Liaise with other team members and store contacts to schedule store visits Implement new promotional planograms at store level Ensure placed product is clean and tidy Maximize visual appeal of store sections

    • Guitar Instructor
      • Dec 2014 - Mar 2015

      Provide instruction to students wanting to learn to play guitar, develop and implement weekly lesson plans to maximize learning potential for my students, review proper techniques and provide constructive feedback and coaching, marketing and development of new prospective students Provide instruction to students wanting to learn to play guitar, develop and implement weekly lesson plans to maximize learning potential for my students, review proper techniques and provide constructive feedback and coaching, marketing and development of new prospective students

  • Highland Green Landscaping
    • Ottawa, Canada Area
    • Landscaper
      • May 2014 - Nov 2014

    • United States
    • Financial Services
    • 700 & Above Employee
    • Marketing Agent
      • Mar 2013 - Aug 2014

      Financial Coach, Investment and Insurance education and advice, Leadership Mentor, Entrepreneur, Sales, Recruiting, Cold Calling, Professional Networking Financial Coach, Investment and Insurance education and advice, Leadership Mentor, Entrepreneur, Sales, Recruiting, Cold Calling, Professional Networking

  • Muskoka Turf Care Ltd.
    • Ontario, Canada
    • Landscape Maintenance Worker
      • May 2012 - Oct 2012

      All aspects of landscaping including lawn care, hard-scaping, gardening, maintenance and property clean up All aspects of landscaping including lawn care, hard-scaping, gardening, maintenance and property clean up

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Sales Consultant
      • Oct 2011 - May 2012

      -Responsible for achieving individual sales goals, resulting in approx. $15,000/month in Gross Profit. -Assist in day to day operation of the store -Maintain at least an 80% average in E-Learning to boost product knowledge -Responsible for achieving individual sales goals, resulting in approx. $15,000/month in Gross Profit. -Assist in day to day operation of the store -Maintain at least an 80% average in E-Learning to boost product knowledge

    • Canada
    • Retail
    • 700 & Above Employee
    • Retail Manager
      • Nov 2010 - Oct 2011

      -Manage sales portfolio of $1.5 Million/year-Coach, train, and support team of 8 sales professionals-Monitor inventory valued at approx. $250,000

    • Wireless Specialist
      • Dec 2009 - Nov 2010

      - Coach, train and develop a team of 6 sales reps- Maximize sales of subscriber services (Cellular, TV, Internet)- Provide exemplary customer service and after sale support- Maintain above average product knowledge- Merchandising and upkeep of in-store displays

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Assistant Manager
      • May 2005 - Dec 2009

      Coach and Train staff, provide expert advice to clients in need of communication and entertainment solutions including Cellular products, Internet service, Satellite TV and Home Phone connection, Liase between staff and management, scheduling, target tracking and reporting. Coach and Train staff, provide expert advice to clients in need of communication and entertainment solutions including Cellular products, Internet service, Satellite TV and Home Phone connection, Liase between staff and management, scheduling, target tracking and reporting.

Education

  • Carleton University
    Bachelor’s Degree, Psychology
    2017 - 2019
  • Algonquin College of Applied Arts and Technology
    Social Service Worker, Social Work
    2019 - 2021
  • Bracebridge and Muskoka Lakes Secondary School
    OSSD, General
    1999 - 2003

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