Experience

VervLife
• United Kingdom
• Real Estate
• 1 - 100 Employee
• General Manager

  • Mar 2023 - Present


urbanest UK

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Assistant Director: Westminster Bridge Operations

  • Aug 2021 - Nov 2022

• City Operations Manager

  • Jan 2019 - Aug 2021

• General Manager

  • Apr 2014 - Dec 2018

  To lead the asset in a results driven business, focusing on the resident experience, the operational team and the financial performance.To deliver the P&L, whilst working with partners within the business to ensure a strong and cohesive approach to revenue, expenditure and cost-control.Working alongside the Sales and Marketing Manager to ensure that the property is consistently performing at a higher than budgeted occupancy, across the Direct Let and Stakeholder accommodation available.To effectively recruit, manage and develop a team. Ensuring that the team is communicated with, is engaged with, and develops with the business. To lead them to an understanding of what the business goals are, what they can individually do to impact the business, and the rewards they will receive in doing so.To implement and deliver the Social Welfare Programme across all sites, with a focus on the health and well being of each and every resident. Working closely with the Customer Accounts team to deliver the Customer revenue within the specific asset.To work with the Operations Director to implement and deliver a customer-focused ethos.Active management of resource levels and employee scheduling across the operational portfolio for a 24/7, 365 business; with affective planning over peak operational periods to limit additional staff costs. To maintain compliance to the ANUK Code of Standards.

• Property Manager

  • Oct 2013 - Apr 2014

• Assistant Manager

  • Mar 2013 - Oct 2013

• Customer Support & Sales Assistant

  • Mar 2012 - Mar 2013