Experience

FUJIFILM Business Innovation Vietnam

• Vietnam
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Implementation Specialist

  • Oct 2022 - Present

  - Deliver solutions to customers, which may require collaboration across functions, organizations, services, and third parties. - Conduct and manage demo sessions for clients. - Install, configure, and provide support for software solutions such as M-Files, UiPath, FinalCode, and other. - Manage implementation risks, ensuring high-quality and timely deployment, and collaborate with customers to ensure project success. - Thoroughly document solution documentation and take responsibility for training customers after completing the implementation process. - Provide post-sale support, maintenance, and troubleshoot any issues that arise after implementation. Show less



KDDI Vietnam

• IT Services and IT Consulting
• 1 - 100 Employee

• System Engineer

  • Jan 2021 - Oct 2022

  Appointed by KDDI to provide the MUFG bank with comprehensive local ICT solution services. Appointed by KDDI to provide the MUFG bank with comprehensive local ICT solution services.



Mufg Bank, Ltd., Ho Chi Minh City Branch

• Ho Chi Minh City, Vietnam

• Information Technology Infrastructure Engineer

  • Jan 2021 - Oct 2022

  IT Infrastructure and Operations Unit, System Planning Department : 1. IT Infrastructure: - Maintain and monitor all servers (Windows Server and Vmware); application systems (eg. SBV CI-TAD and local bank systems); client terminals (PC, Thin Client or printers) and network system (mostly Cisco routers and switches) to ensure their functionalities. - Regularly conduct Security Update/Patching; Vulnerability Scanning and Remediation follow Change Management process. - Handle system troubles and ensure the effective preventive maintenance and investigation of all banking system resources. - Monitor information security management, providing training on information security to users. 2. IT Administrator and Operations: - Manage, control and conduct periodically checking hardware and software asset. - Monitoring the system using Zabbix dashboard. - Work with IT Headquarters (Singapore & Japan) to resolve server and user issues via GLPi ticket system. - Manage and control equipment and facilities in server room and disaster recovery office. - User ID control for internal systems. Carry out periodically User ID review and system access log review follow internal policy and local authority requirement. - Work with external parties about IT-related devices. - Provide technical support to other departments in the bank to process their daily activities. 3. Support Hanoi Branch all above, and gradually migrate tasks to HCMC Branch. Show less



Citi Bank Vietname

• Banking
• 1 - 100 Employee

• Universal Banker

  • Mar 2020 - Dec 2020

  - Consulted personal credit and approached potential customers via multiple channels such as roadshow event, cold calling, etc.; - Introduced customers with products and service that meet their needs and financial situation. - Consulted personal credit and approached potential customers via multiple channels such as roadshow event, cold calling, etc.; - Introduced customers with products and service that meet their needs and financial situation.



SAIGON AUTOMOBILE SERVICE JOINT STOCK COMPANY

• Ho Chi Minh City, Vietnam

• Information Technology Administrator

  • Jul 2017 - Feb 2020

  - Maintaining, developing and monitoring system/network operation in compliance with internal standard of information security. - Managing and control hardware/software assets inventory and license. - Support end user for all technical matters. - Control system development and system investment projects. - Researched, developed and created an internal websites (using Java/MySQL) that meet company's requirements. - Maintaining, developing and monitoring system/network operation in compliance with internal standard of information security. - Managing and control hardware/software assets inventory and license. - Support end user for all technical matters. - Control system development and system investment projects. - Researched, developed and created an internal websites (using Java/MySQL) that meet company's requirements.