Phan Thi Kim Ngan
Operations Manager at Vulcan Augmetics- Claim this Profile
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Experience
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Vulcan Augmetics
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Singapore
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Biotechnology
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1 - 100 Employee
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Operations Manager
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Jan 2022 - Present
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ISO/ Quality system Administrator cum COO Assistant
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Nov 2018 - Apr 2021
PEC Manufacturing Vietnam - an electrical manufacturer (cable, harness, HDMI, SATA, USB, ...) belongs to JPC group (Taiwan) and PEC Manufacturing Inc. (US).* Responsibility:- Quality management system: Build and improve the QMS to ensure compliance with the requirements of ISO standards.- Control Document system- Assist to QAQC manager to build, deploy and manage QAQC operation (IQC, IPQC, F/OQC, Customer Complaint, Calibration, Data, ERP, record, report...)- Organize the training programs and activities of ISO, Quality, KPI- Conduct periodically internal audits- Prepare and receive external audits (Direct customers, third-party auditors, ISO certification unit)- Evaluate and qualify QMS of new suppliers.* Achievement:- Built QMS adequately to obtain ISO9001:2015, ISO14001:2015, ISO13485:2016, AS9100 firstly in 2019 when the company was established in Vietnam- Improved continuously and maintained smoothly the QMS to pass ISO annual audit in 2020, 2021.- Assisted the QAQC head to drive QAQC to have reached KPI in 2019, 2020- Combined with QAQC Deputy manager to lead a team of 12 staff (1 Clerk+11 QC)- Be evaluated as an excellent employee in 2020
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Administrative Manager cum CEO assistant
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Mar 2016 - Oct 2018
My Loc - official distributor/ nationwide constructor of bathing furniture (Sauna, Steam, massage tub, SPA bath, shower, swimming pool)* Responsible:- Sourcing: Search, negotiate and work directly with the foreign vendors (US, Sweden, Austria, Spain, Germany, China)- Purchasing: Issue PO, contract and keep tracking payment status, invoice, packing list, CO/CQ certificate- Planning: Keep tracking inventory status, forecast, and plan good purchases.- Logistics: Legalize goods document, directly with outsourcing forwarder to ship and make import clearance, receive goods, handle the issue of imported goods.- Sales&Project: Conduct documentation of sales projects (From quotation, bidding, sales contract, inspection and acceptation, payment request,..)- Human Resource and Office Admin: Conduct recruitment, salary & social insurance, and office administration (office supplies, facility,..)*Achievement:- Be promoted to Admin manager after first working 9 months to manage a team 5 staff- Be evaluated as an outstanding employee in 2016, 2017.- Conceptualized and conducted successfully 5S, company policies,...
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AMART Company Ltd
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United Kingdom
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Entertainment
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Shift Leader
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Aug 2013 - Feb 2016
Amart Co, Ltd., (Hue branch) - a chain of retail convenience stores serving mainly foreign visitors. Headquarter in Nha Trang city.*Responsibility:- Stores Management: Organize, decorate the stores, arrange goods properly and reasonably- Goods management: control goods issue/receipt, assure expiration date of goods- Training and leading a group of 12 sales personnels - Sales: Work as a cashier, support customers, handle problems during sales- Media communication: Create content for company website and fanpage.*Achievement:- Be promoted to Shift leader after 6 working months.- Expanded from 1 store into 3 stores within more than 1 year- Drove team to reach annual KPI 2014, 2015- Supported Hoi An branch to improve 2 poorly effective stores and expand a new store in 2015.
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Education
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Technology Institute of Knowledge Management (TIKM)
Certificate, Internal Auditor -
University Of Economics Ho Chi Minh City
Course Certificate, Accounting and Related Services -
University of Foreign Languages, Hue University
Bachelor's degree, English Language and Literature, General