Experience

Rida International Travel and Tourism

• Sales Operations Manager

  • Jul 2019 - Present

  • Combining destination knowledge with business-management skills to drive gains in revenue, market share and profit performance.• Developing and implementing strategies and tourism business plans in an effort to achieve the target. • Creating quarterly new travel packages and products in vogue trends to adapt demand of market. • Cultivating excellent relationships with new prospects and existing customers through active participation in community and professional associations, activities… • Combining destination knowledge with business-management skills to drive gains in revenue, market share and profit performance.• Developing and implementing strategies and tourism business plans in an effort to achieve the target. • Creating quarterly new travel packages and products in vogue trends to adapt demand of market. • Cultivating excellent relationships with new prospects and existing customers through active participation in community and professional associations, activities and events • Training and coaching team members. • Preparing contents for social media channel and newsletters. Show more Show less



BedLinker Joint Stock Company

• Market Business Development Manager

  • Feb 2019 - Jul 2019

  • Negotiating, contracting and onboarding non-participatory properties.• Identifying supply requirements in terms of promotions and product offerings to meet market demand.• Maintaining knowledge of key events in assigned markets and their impact on hotel availability.• Managing all supplier data in distribution system.



Vietravel

• Product Purchasing Account Manager

  • Mar 2016 - Feb 2019

  • Negotiating with hoteliers/partners for the best rate of static contract, special agreements to develop bundle products.• Cooperating with OTA & hotel wholesaler to receive the dynamic rates through online booking engine for the increasing of FIT bookings.• Controlling the rates on inventory pool with high accuracy. • Stabilizing positive relations with the strategic partners to gain the stable beneficial achievements.• Directing data analysis, forecasting to propose… • Negotiating with hoteliers/partners for the best rate of static contract, special agreements to develop bundle products.• Cooperating with OTA & hotel wholesaler to receive the dynamic rates through online booking engine for the increasing of FIT bookings.• Controlling the rates on inventory pool with high accuracy. • Stabilizing positive relations with the strategic partners to gain the stable beneficial achievements.• Directing data analysis, forecasting to propose appropriate strategies to stir up the market.• Offering the prompt quotation with the best services in an effort to win the biddings.• Achieving and exceeding KPIs.• Attending and representing Vietravel at trade shows and conventions.• Inspecting the services prior to launching the new package following vogue trends.• Analyzing competitors' travel and tour products.• Controlling the quality of services and suppliers. Show more Show less



Carnival Group

• Product Supervisor

  • Mar 2014 - Mar 2016

  Organizing the members to promptly complete the requests with the highest efficiency. Planning the travel plan and ensuring the travel products attractive and competitive. Managing the member’s performance in reaching the inquiries of work.  Negotiating the best rate and service with suppliers to maximize the revenue. Training the members to master the destinations, products, how to deal with suppliers in order to provide excellent travel consultancy service.



Come & Go Vietnam

• Travel Consultant

  • Mar 2012 - Mar 2014

  • Providing the professional consultancy fitting into the expectation of customers.• Designing tour programs with competitive price.• Making all arrangements and keep watching on bookings and service.• Coordinating with tour guides, suppliers to ensure a smooth running.• Managing and promptly tackle the problems occured.• Stabilizing the relationship with previous suppliers and widen with new ones.• Finding new travel products and suppliers through various channels.