Rob Pham
Vice President of Technology at Wen JAI Restaurant Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certified Novell Administrator (CNA)
- -
Cisco Certified Design Associate (CCDA)
- -
Cisco Certified Design Professional (CCDP)
- -
Cisco Certified Internetworking Expert (CCIE), Written Exam
- -
Cisco Certified Network Associate (CCNA)
- -
Cisco Certified Network Professional (CCNP)
- -
Cisco Qualified Specialist – Cisco IP Telephony (CIPT)
- -
CompTIA – A+
- -
CompTIA – Network+
- -
CompTIA – i-Net+
- -
Microsoft Certified System Administrator (MCSA)
- -
Microsoft Certified System Engineer (MCSE)
- -
Microsoft Certified Trainer (MCT)
- -
Oracle Certified Professional (OCP)
-
Experience
-
-
Vice President of Technology
-
Dec 2021 - Present
Developed and executed the company's digital transformation strategy, resulting in a 25% increase in efficiency and a 15% increase in revenue. Led the implementation of a cloud-based infrastructure and migrated critical applications to reduce costs and improve performance. Built a high-performing team and provided mentorship and guidance to foster a culture of innovation and continuous improvement. Developed and executed the company's digital transformation strategy, resulting in a 25% increase in efficiency and a 15% increase in revenue. Led the implementation of a cloud-based infrastructure and migrated critical applications to reduce costs and improve performance. Built a high-performing team and provided mentorship and guidance to foster a culture of innovation and continuous improvement.
-
-
-
JAE Restaurant Group
-
United States
-
Restaurants
-
1 - 100 Employee
-
Vice President of Information Technology
-
Dec 2015 - Present
Digital transformation Innovation Strategic planning Project management Cloud computing Cybersecurity Data analytics Stakeholder management Leadership Mentoring Digital transformation Innovation Strategic planning Project management Cloud computing Cybersecurity Data analytics Stakeholder management Leadership Mentoring
-
-
-
Starboard Group
-
Strategic Management Services
-
Information Technology Director
-
Oct 2010 - Dec 2015
Responsible for planning and implementing data and telecommunications network Support the operational and fiscal activities of the company’s infrastructure, which includes cloud-based connectivity, back office applications, accounting structure, and operations development, with annual budget of $50 million. Manage the operational and fiscal activities of the department that include training, structuring, budgeting, and accomplishing goals. Responsible for designing, provisioning, and implementing new technology architectures to provide the company with competitive advantages. Plan, test, deploy, and manage innovative hardware and software topologies, allow operations to continuously outperform the competitors. Maintain a robust, high available, scalable, and agile infrastructure that is the backbone of the company’s DNA, which includes technology, accounting, and operations. Design and create an enterprise-level network management architecture, using Solar Winds to manage a multi-tiers WAN network. Maintain and support the Local Area Network, Wide Area Network, data and voice infrastructure and connectivity. Review company’s product usage, and provide recommendations for effective use and assist in the selection and implementation of data and voice network. Design and deploy VMware ESX infrastructure and consolidate physical servers into virtual servers while offering better performance at a lower operation costs.
-
-
-
gMed
-
E-Learning Providers
-
Information Technology Manager
-
Feb 2004 - Oct 2010
Managed the operational and fiscal activities of the department. Planned and developed systems and procedures to improve the operating quality and efficiency of the department. Responsible to meet department productivity and quality goals. Design, install, configure, troubleshoot, and maintain routed LAN, routed WAN, switched network and dial access services in small to medium-size multi-protocol inter-network. Manage data and voice communications including LAN, WLAN, WAN, Internet access and connectivity. Plan and develop systems and procedures to improve the operating quality and efficiency. Analyze and document business processes and problems. Develop solutions to enhance efficiencies. Coordinate and implement solutions from process analysis and general department projects. Responsible for hiring, training, and coaching employees, and supervise staff in accordance with company policies and procedures. Responsible for all network design and topology, infrastructure maintenance and installation, PC support and computer repair, technical support, internal and external helpdesk, and MIS administration. Responsible for staff scheduling to include work assignments, shift rotations, client visits and trainings. Maintain high availability through hardware and software replication, fail-over, backup and restore, and preventive maintenance. Design and maintain Microsoft network, include installing and deploying servers and workstation platforms. Oversee problem management and provide timely resolution. Maintain inventory and distribution via JIT methodology and availability.
-
-
-
PC Professor
-
United States
-
Higher Education
-
1 - 100 Employee
-
Certified Information Technology Trainer
-
Jan 2003 - Dec 2007
Developed and trained the following courseware: CompTIA A+ CompTIA Network + ComTIA Security+ Cisco CCNA Cisco CCDA Microsoft MCP Microsoft MCSA Microsoft MCSE Developed and trained the following courseware: CompTIA A+ CompTIA Network + ComTIA Security+ Cisco CCNA Cisco CCDA Microsoft MCP Microsoft MCSA Microsoft MCSE
-
-
-
JPMorgan Chase
-
United States
-
Investment Management
-
Network Operations Center Professional
-
Sep 1990 - Feb 2004
Managed a nationwide voice and data communication network, including development of a multi-site RFP to replace telephone system and data communication network. Planned and implemented telecommunication connectivity for office branches, including long-range requirements, new products software releases, and recommended upgrades as required. Reviewed and evaluated proposals, assisted in system software design, and supervised implementation. Coordinated installation for data communications network. Reviewed company’s product usage, and provided recommendations for effective use of data switches and PBX. Assisted in the selection and implementation of voice and data network. Issued RFP’s to vendors, conducted evaluations according to formats and configurations. Network design and traffic engineer. Disaster Recovery Team Lead, completed extensive training and exercises to rebuild Network Operations Center for disaster recovery. Monitored and maintained systems’ dependency in both production and development environment. Configured and maintained 300+ servers, workstations, dedicated terminals, and thin clients workstations and emulators. Created and maintained user accounts for data network, mid-range, and mainframe platforms. Trained computer operators in networking. Created network operations procedure manual and flowcharts.
-
-
-
IBM
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Network Management Profesional
-
Jan 2003 - Jan 2004
Responsible for planning and implementing data and telecommunications network for IBM's southeast region. Support the business infrastructure with annual budget of $50 million. Engineer and manage data center architecture, which includes a wide range of IBM and HP midranges, Microsoft and Novell servers, Oracle and SQL databases, PBX and VoIP architectures. Design, install, configure, troubleshoot, and maintain routed LAN, routed WAN, switched network and dial access services in small to medium-size multi-protocol inter-network. Maintain and support the Local Area Network, Wide Area Network, data and voice infrastructure and connectivity. Design and maintain Microsoft network, include installing and deploying servers and workstation platforms. Review company’s product usage, and provide recommendations for effective use and assist in the selection and implementation of data and voice network.
-
-
Education
-
2003 - 2004
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
Community
