Experience

PRODDOW MACKAY SOLICITORS LLP

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Document Management Assistant at Unionline - Proddow Mackay Solicitors

  • Jul 2017 - Present

  As a document management assistant, I handle all the company's documentations. I make sure that the documents are properly scanned and attached to each electronic client file. Furthermore, I actively worked and met all the daily objectives and deadline during my ongoing tenure. As a document management assistant, I handle all the company's documentations. I make sure that the documents are properly scanned and attached to each electronic client file. Furthermore, I actively worked and met all the daily objectives and deadline during my ongoing tenure.



OH Assist Limited

• Wellness and Fitness Services
• 1 - 100 Employee

• HSE Administrator

  • 2014 - Jul 2017

  Under this title, I monitored and managed day-to-day activities. I took immediate actions and ensured that all aspects of medical and occupational health were conducted in time-critical manner. Additionally, I took effective initiatives and collaborated with teams to anticipate and prevent legal implications. I maintained consistent interaction with the management as well as delivered exceptional customer services. I initiated multiple charity fundraising events and enabled to raise additional funds by meeting match funding guidelines. Show less



ATOS HEALTHCARE SERVICES, LLC

• United States
• Software Development
• 1 - 100 Employee

• Contact Centre Advisor

  • Oct 2008 - 2014

  As an advisor for 20+ contracts including Royal Mail, I listened and actively resolved customers' issues. I implemented client first approach to prevent repeat calls. As an advisor for 20+ contracts including Royal Mail, I listened and actively resolved customers' issues. I implemented client first approach to prevent repeat calls.



The Health Insurance Group

• United Kingdom
• Insurance
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2008 - Oct 2008

  Responsible for arranging appointments for Sales Reps to visit new customers for company health insurance. Verifying company details so Sale Rep was aware of the companies background. Making customer service calls for valuable customer feedback. Responsible for arranging appointments for Sales Reps to visit new customers for company health insurance. Verifying company details so Sale Rep was aware of the companies background. Making customer service calls for valuable customer feedback.



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Postman

  • Dec 2007 - Feb 2008

  Working alone using own initiative. Responsible for delivering post to 630 addresses, including Special Delivery items with a value up to £25,000. Working alone using own initiative. Responsible for delivering post to 630 addresses, including Special Delivery items with a value up to £25,000.



Irwin Mitchell

• United Kingdom
• Law Practice
• 700 & Above Employee

• Call Handler

  • Jan 1999 - Nov 2007

  Working alone using own initiative. Responsible for delivering post to 630 addresses, including Special Delivery items with a value up to £25,000. Working alone using own initiative. Responsible for delivering post to 630 addresses, including Special Delivery items with a value up to £25,000.