Phụng Đặng
Techical Support Representative at Hostfully- Claim this Profile
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Bio
Experience
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Hostfully
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United States
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Travel Arrangements
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1 - 100 Employee
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Techical Support Representative
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Mar 2021 - Present
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Self-employed
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Ho Chi Minh City, Vietnam
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Property Manager
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Jan 2020 - Mar 2021
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Freelance Translator
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Apr 2016 - Mar 2021
Provide English - Vietnamese translation for TV series, entertainment shows, interviews. Provide English - Vietnamese translation for TV series, entertainment shows, interviews.
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Christina's
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Vietnam
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Travel Arrangements
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1 - 100 Employee
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Operations Management Specialist
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Aug 2018 - Dec 2019
- Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency. - Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency.
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Christina's
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Vietnam
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Travel Arrangements
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1 - 100 Employee
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Host Entrepreneur / City Manger
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Apr 2017 - May 2018
- Managing the budget of the business: controlling cost and meeting revenue targets.- Coordinating with Booking and Sales team to boost property visibility on OTAs to optimize property's inventory.- Arranging team's schedule, balancing workload.- Managing guest experience to produce excellent reviews.- Providing on-the-job training and evaluation for trainees, supporting team with their tasks and guests interaction.- Take full responsibility for qualities control of the properties. Show less
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AirBnB Host
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Sep 2016 - Apr 2017
- Handling daily tasks, which include preparing guest rooms, up-keeping our common spaces, and assisting guests with ad-hoc requests.- Managing and sourcing supplies and inventories.- Responding to guests’ messages and inquiries.- Scheduling cleaning, check-in, check-out, and providing recommendations and selling tour activities.
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Education
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UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)
Bachelor's degree, International Relations