Phụng Đặng

Techical Support Representative at Hostfully
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Techical Support Representative
      • Mar 2021 - Present

  • Self-employed
    • Ho Chi Minh City, Vietnam
    • Property Manager
      • Jan 2020 - Mar 2021

    • Freelance Translator
      • Apr 2016 - Mar 2021

      Provide English - Vietnamese translation for TV series, entertainment shows, interviews. Provide English - Vietnamese translation for TV series, entertainment shows, interviews.

    • Vietnam
    • Travel Arrangements
    • 1 - 100 Employee
    • Operations Management Specialist
      • Aug 2018 - Dec 2019

      - Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency. - Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency.

    • Vietnam
    • Travel Arrangements
    • 1 - 100 Employee
    • Host Entrepreneur / City Manger
      • Apr 2017 - May 2018

      - Managing the budget of the business: controlling cost and meeting revenue targets.- Coordinating with Booking and Sales team to boost property visibility on OTAs to optimize property's inventory.- Arranging team's schedule, balancing workload.- Managing guest experience to produce excellent reviews.- Providing on-the-job training and evaluation for trainees, supporting team with their tasks and guests interaction.- Take full responsibility for qualities control of the properties. Show less

    • AirBnB Host
      • Sep 2016 - Apr 2017

      - Handling daily tasks, which include preparing guest rooms, up-keeping our common spaces, and assisting guests with ad-hoc requests.- Managing and sourcing supplies and inventories.- Responding to guests’ messages and inquiries.- Scheduling cleaning, check-in, check-out, and providing recommendations and selling tour activities.

Education

  • UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)
    Bachelor's degree, International Relations
    2012 - 2016

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