Experience

BetterUp

• United States
• Professional Training and Coaching
• 700 & Above Employee

• Full Stack Software Engineer

  • Jun 2021 - Present

  Agile methodologies: Scrum, sprint planning, stand-ups, retrospective meetings, JIRA Mentoring and leadership: Successfully mentored multiple interns and junior engineers, responsible for guiding a team towards successful project delivery and ensuring they adhere to Agile practices Problem-solving and innovation: Developed solutions to reduce integration times, saved time for colleagues through efficient work, unblocked bugs, and created documentation to improve processes and workflows. Communication and collaboration: Attended and contributed to numerous meetings with managers and colleagues, effectively communicated complex technical concepts to non-technical stakeholders. Show less



HG Insights

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Full Stack Software Engineer

  • Oct 2020 - Jun 2021

  Remote since March 2020Promoted from Associate Full Stack Software Engineer to Mid-Level Full Stack Software Engineer with additional responsibility as a SCRUM Master.Collaborated with product owners to identify and prioritize product requirements and developed detailed product backlogs and sprint plans.Conducted daily SCRUM meetings, sprint reviews, and retrospectives to facilitate agile development methodologies and ensure timely delivery of product features.

• Associate Full Stack Software Engineer

  • Oct 2019 - Oct 2020

  Remote since March 2020Implemented OKTA OAuth 2.0 authentication mechanism with Java API to support user claims.Added various features to support customer management through OKTA from in-house React UI and Java DropWizard API.Integrated automated SLACK messaging to report on system behavior and provide timely alerts to the development team.Utilized various technologies including Docker, Kubernetes, DropWizard, Java, JUnit, TypeScript, React, Redux, JavaScript, Express, Node, Angular, PostgreSQL, and amCharts to develop and maintain robust and scalable software applications.Collaborated with cross-functional teams to ensure seamless integration of software applications into the overall product.Contributed to the development of technical documentation and knowledge-sharing sessions to increase team knowledge and efficiency. Show less



ShipHawk

• United States
• Information Technology & Services
• 1 - 100 Employee

• Software Engineer Intern

  • Aug 2019 - Sep 2019

  Architected, designed, and implemented production administrative web services using Ruby on Rails and following Test Driven Development (TDD) methodology. Leveraged ActiveRecord and ActiveSupport to ensure efficient performance. Utilized a technology stack that included AWS, React, Ruby on Rails, PostgreSQL, Redis, and Elasticsearch to build robust and scalable web services. Innovated Ruby on Rails services and created intuitive APIs to support and reduce customer integration times by 25% for the integration team. Collaborated with cross-functional teams to ensure seamless integration of web services into the overall product. Contributed to the development of technical documentation and knowledge-sharing sessions to increase team knowledge and efficiency. Show less



Pho Ha #7

• IT Consultant and General Manager

  • Jan 2019 - Mar 2019

  Built features and maintained an electronic ordering + kitchen display system with HTML, CSS, JavaScript, Python, and MySQL to reduce the loss of revenue by $1000+ a month. Established and documented a customer service training program for all customer-facing employees which resulted in an increase of tip percentage from 7% to 10%. Recruited, trained, and managed an 8+ person team for a restaurant that did over $1M a year in revenue. Built features and maintained an electronic ordering + kitchen display system with HTML, CSS, JavaScript, Python, and MySQL to reduce the loss of revenue by $1000+ a month. Established and documented a customer service training program for all customer-facing employees which resulted in an increase of tip percentage from 7% to 10%. Recruited, trained, and managed an 8+ person team for a restaurant that did over $1M a year in revenue.



Pho Ha #1

• IT Consultant and Assistant Manager

  • Jul 2017 - Dec 2017

  Revamped the customer service training infrastructure and managed all I.T. related tasks. Established a customer service training program for all customer-facing employees. Boosted guest happiness scores, reported in a survey as well as saw an increase in tip percentage from 8% to 14%. Innovated and maintained an electronic ordering system to reduce the loss of an average of 3 bills per day to almost 0, saving the restaurant over $1000 a month with minimum overhead. Acted as a liaison between the restaurant and property management, solving disputes, and prevented further conflict with active communication between the two parties. Show less



ActiveLife Scientific, Inc.

• Electrical Engineering and Manufacturing Intern

  • Nov 2015 - May 2017

  Improved the manufacturing and production of over 25 medical devices by employing an assembly line process which saw a 75% decrease in production time. Created and conducted tests on cutting edge medical devices which streamlined feature deployment, increasing revenue by 20% a year. Added employee UI features which improved tracking of devices for testing and fixed bugs for custom Python software made for customer-facing applications as well as in-house software. Improved the manufacturing and production of over 25 medical devices by employing an assembly line process which saw a 75% decrease in production time. Created and conducted tests on cutting edge medical devices which streamlined feature deployment, increasing revenue by 20% a year. Added employee UI features which improved tracking of devices for testing and fixed bugs for custom Python software made for customer-facing applications as well as in-house software.