Group Sales Manager

• Mar 2023 - Present

Received Manager of the Quarter Q1 2023 for my efforts to speed response time for proposals leading to #1 Cvent ranking in our comp set. • Manage groups with rooms only as well as groups with events.• Handle all courtesy room blocks. • Solicit group business to past accounts and local accounts with similar parameters by weekly prospecting.• Contribute to marketing efforts.

Executive Meeting Manager

• Mar 2022 - Apr 2023

Event Sales Manager and Marketing Assistant

• May 2021 - Apr 2022

• Provide conference servicing support and management for groups with events and event only programs of up to 300 attendees. • Support senior management directly in efforts to implement effective sales strategies with marketing campaigns and appropriate quoting and prompt follow up leading to a 15% higher conversion rate compared to our comp set. • Create proposals, contracts, addendums, and BEOs for all market segments including social, corporate, convention and government, and process payments accordingly. • Schedule pre-planning site visits and tastings with clients to provide tours of the meeting spaces and guestrooms before events and complete turnover on the day of the event. • Contribute to weekly leadership meetings by preparing booking overview reports and group resumes to discuss billing routing, rooming notes, and pertinent group details. • Build and maintain client relations while collaborating with internal departments to communicate client needs and insure all bookings run smoothly and inline with the client's vision. • Attend industry events to grow our vendor network and brand with prospecting and lead generation. Show less

Conference Services Manager

• Jul 2019 - Mar 2020

• Planned, coordinated, and executed group events by creating detailed event orders, communicating directives to all departments, and served as liaison between group representatives and hotel staff. • Generated over $35,000 in addition to contracted revenue in Jan 2020 using up-sell opportunities to ensure an exceptional client experience. • Enforced new client outreach using Salesforce software and Office Suite programs to communicate directly with interested parties. • Initiated clear communication with clients and conducted scheduled site visits for future events. • Managed the coordination and organization of groups and events from inception to reception. Show less

Sales Specialist

• Feb 2019 - Jul 2019

Promoted to New Employee Coach. Appliance and Flooring Specialist •Exceeded weekly sales goals by following up with customers, earning Employee of the Month in June 2017 and Top District Sales Specialist in March 2018. •Verified orders and negotiated solutions for customer issues, offered details about products and services and followed up with completed sales to ensure customer retention and satisfaction. •Pursued advanced learning opportunities while staying up to date on company procedures and training by completing technical modules and in person assessments. Show less

Sales Associate

• Jul 2018 - Feb 2019

Engage with costumers to answer their questions and guide them through their purchases to generate loyalty and revenue to the store. Collaborate with team for in-store maintenance, stocking, merchandising and upkeep, successfully prioritizing tasks in order to achieve a wide range of daily objectives. Member of the Voice of Associate Committee set in place to give employees an outlet to voice their concerns regarding management, workloads, and personal matters.

Customer Service and Deliveries Representative

• Nov 2016 - Jul 2018

Assist customers by listening and finding solutions to problems, offered details about products, promotions, and services while efficiently processing orders and managing account details. Received Employee of the Month in May, 2018 for upholding the company’s core values of Excellent Customer Service, Respect for All People, and Creating Shareholder Value. Communicated efficiently to customers and vendors by following up on order statuses in person and via phone while operating POS system to complete an average of 100 transactions a day. Contributed to annual store sales of $ 55 Million per year in 2017. Show less

Event Assistant

• Apr 2018 - Apr 2018

Worked directly with the Executive Director to ensure that the event was executed seamlessly. Prepared viewing theaters with proper reservation signage in a timely manner in order to adhere to strict event itinerary. Directed spectators to the appropriate theater as well as answered any questions they had about the upcoming event schedule and programming. Worked directly with the Executive Director to ensure that the event was executed seamlessly. Prepared viewing theaters with proper reservation signage in a timely manner in order to adhere to strict event itinerary. Directed spectators to the appropriate theater as well as answered any questions they had about the upcoming event schedule and programming.

Laboratory Assistant

• Apr 2017 - Aug 2017

•Oversaw experimental research and processes under the supervision of head researcher resulting in the gain important data and the advancement of the study. •Collaborated with head researcher to improved laboratory techniques and research fundamentals by developing a strong knowledge of devices and software, and evaluating the goal of the experiment. •Monitored and tracked daily progress in order to analyze findings. Research Topics: Structure and Expression of the Antigen 5-Related Gene of Drosophila melanogaster / Laboratory Assistant under the supervision of Dr. Gay Kovalick/ Odessa 2017 Conserving the Endangered Leon Springs Pupfish by Expanding the Breeding Habitat to Alleviate Pressures from Predators/ Laboratory Assistant under the supervision of Dr. Kimberly Little/ Odessa 2017 Show less

Student Employee-Visual Arts Department

• Sep 2013 - May 2017

Assistant to the Visual and Performing Arts Administrative Secretary. Contributed to the development of the Art, Music, and Theater Departments by handling tasks set by Administrative Assistant such as organized files, developed spreadsheets, faxed reports and scanned documents. Worked directly with multiple Faculty members to organize and facilitate specific events such as gallery openings. Drafted engaging, accurate and effective advertising for upcoming program events displayed across the campus and community. Trained new student workers on computer systems and office procedures as well as implemented efficient processes of roster and database entry. Received and accurately handled money in payment for Department Fundraiser. Show less

Sales Team Member

• May 2015 - Aug 2015

Stocking and Inventory associate where I managed the need for product quantities and transition from storage room to sales floor. I also assisted customers on their purchases and worked the register. Received the “Angel of the Month Award” in August for outstanding work as voted on by the other store associates. Stocking and Inventory associate where I managed the need for product quantities and transition from storage room to sales floor. I also assisted customers on their purchases and worked the register. Received the “Angel of the Month Award” in August for outstanding work as voted on by the other store associates.

Swim Coach

• May 2013 - Aug 2013

Ran swim practices for the City of Commerce Tiger Sharks Swim Team for children ages 6 to 16 which included developing tactics to improve their technique to lead to their individual success, planning practices in advance, and conducting placement assessments to ensure each child gets the most out of their practice group. Assisted at swim meets by organizing team and occasionally timing and helping with other tasks assigned by meet director. Ran swim practices for the City of Commerce Tiger Sharks Swim Team for children ages 6 to 16 which included developing tactics to improve their technique to lead to their individual success, planning practices in advance, and conducting placement assessments to ensure each child gets the most out of their practice group. Assisted at swim meets by organizing team and occasionally timing and helping with other tasks assigned by meet director.

Lifeguard

• May 2010 - Aug 2012

Learned valuable skills: CPR Certified Assessment and Care of patrons and swimmers Taking Vital Signs Communicating Medical Situation to EMS Wound Dressing and Care Urgent and Emergency Care knowledge Record-Keeping Stroke Assessment Medicine Administration Monitoring area and situational awareness Learned valuable skills: CPR Certified Assessment and Care of patrons and swimmers Taking Vital Signs Communicating Medical Situation to EMS Wound Dressing and Care Urgent and Emergency Care knowledge Record-Keeping Stroke Assessment Medicine Administration Monitoring area and situational awareness

Water Safety Instructor/Swim Coach

• Jun 2011 - Aug 2011

Taught swim lessons and water safety to children and adults Taught swim lessons and water safety to children and adults

Assistant Swim Coach

• Aug 2010 - Feb 2011

Assisted with one on one swim practices for advanced young swimmers. Was able to use my knowledge of the sport to devise warmups, skill training, drills, and interval training to improve my students' swimming abilities and prepare them for meets. Assisted with one on one swim practices for advanced young swimmers. Was able to use my knowledge of the sport to devise warmups, skill training, drills, and interval training to improve my students' swimming abilities and prepare them for meets.