Petya Yovcheva

Managing Partner at Skill Force Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Bulgaria, BG

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Alexandra Paounova

Petya is an extremely precise and friendly professional when it comes to her approach in selecting candidates for future job positions. She is devoted in what she does, and I would openheartedly recommend her to others. It is truly evident how much passion she puts in understanding both your needs and wants for a future employer, making the process much more comfortable. I admire her positive way of thinking and overall skills.

Nikolina Dzhalazova

Petya is an outstanding professional, capable to discover real talents and the best suitable candidates for her customers. She manages to find the right balance between her customers’ needs and applicants’ expectations. Petya demonstrates very professional attitude and efficiency. I can only recommend Petya and her company Skill force for the great job that they are doing.

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Experience

    • Bulgaria
    • Business Consulting and Services
    • 1 - 100 Employee
    • Managing Partner
      • Nov 2011 - Present

      Leading an executive search company, conducting recruitment projects in a wide industry spectrum in Bulgaria. Leading an executive search company, conducting recruitment projects in a wide industry spectrum in Bulgaria.

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Manager Business Development
      • Aug 2010 - Nov 2012

      • Establish new agencies for the company and increase the tied agent network. Recruitment and selection of Agency Managers • Determine and identify new market opportunities for the company in: - creating strategic partnerships and alliances, - creating new opportunities within the market • Project Management according Lean Six Sigma,Black Belt Methodology • Establish new agencies for the company and increase the tied agent network. Recruitment and selection of Agency Managers • Determine and identify new market opportunities for the company in: - creating strategic partnerships and alliances, - creating new opportunities within the market • Project Management according Lean Six Sigma,Black Belt Methodology

    • Bulgaria
    • Telecommunications
    • 1 - 100 Employee
    • Senior Manager Sales administration& Customer Care
      • Jun 2007 - Jun 2010

      Set up and lead new departments:• Sales administration (Backoffice) Department• Customer Care DepartmentMain goals:• Recruitment, training the new teams.• Create work procedures, define incentive systems and performance assessment• Customer loyalty programme development and implementation• Lead Wholesale voice coordinator responsible for servicing all international carriers and for building up new interconnects • Participate in implementing the new CRM system• Organize and coordinate B2C and B2B call center campaigns Show less

    • Outsourced Sales Channels Manager
      • Sep 2005 - Jun 2007

      Main goal – Improve Sales effectiveness and results. Build up a partnership programme, plan and develop an agent network• Organizing and coordination of various B2C & B2B call center campaigns• Build up partnership and agent programme. - Meet ,negotiate, identify potential and contracting with partners and agents- Set up incentive scheme and working procedures• Database management

    • SME Sales Manager
      • Jan 2001 - Sep 2005

      Set up the new Sales Department -Direct Sales SME. Manage 15 member team, nationwide• Responsible for recruitment, training and assessment of Sales performance• First steps in outsourcing campaigns aiming optimizations and improving Sales results

Education

  • American University in Bulgaria
    EMBA, Executive MBA
    2010 - 2011
  • New Bulgarian University
    Bachelor, Economics
  • Sofia University St. Kliment Ohridski
    Bachelor, Indology
  • English Language School
    English

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