Petrus Coffee

Network / Wireless Specialist at Infogro
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA

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Experience

  • Infogro
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network / Wireless Specialist
      • Dec 2021 - Present

    • Senior Wireless Technician
      • Oct 2013 - Nov 2021

      7year experience in a wisp environment2years +- wireless technician Installing clients cpe and fault findingPlanning and installing of client internal network and expansions.Minimum tower repair work5 years+- office environmentFirst line of support client and technician Troubleshooting tower sectors and back hauls this includes 33+ towers and 160+ sectorsEscalate queries to the network team where applicableLogging link or tower faults.Maintain and developing wireless infrastructures.Recommend hardware upgrades for optimizations on towers and at clients.Responsible for communication to clients and techniciansManage own day to day work and tickets and also that of technicians(3years+- for technicians)Improvement on work flow of the wireless department and help with SOP.Making of a list for all clients on the network and where they connect to example being what tower what sector to improve fault-finding time for myself and standby personnel.Monitoring network on PRTG and Observium.Pro-actively monitoring throughput on sectors and back hauls.Follow-ups and coordinate between departments to ensure resolution of queries.Provide training to new and existing technicians and firs line of support staff.Creating of training manuals for installations and the installation of certain equipment.Wireless network documentation.Making of quotations to assist sales team and improving time client gets quotations.Testing and implementing Router OS updates.Adhere to change control procedure.After hours focus on change request implementation on fixing tower and client configurations.Standby every third weekend and help weekly if needed.

  • Nwisp
    • United Kingdom
    • Accounting
    • NWISP Network Manager Bonjala Platinum Region
      • Nov 2021 - Dec 2021

Education

  • Fortigate
    Certificate, Computer and Information Systems Security/Information Assurance
    2021 - 2021
  • Fortigate
    Certificate, Computer and Information Systems Security/Information Assurance
    2021 - 2021
  • Vox Telecoms
    Diploma, Information Technology
    2020 - 2020
  • Miro
    Diploma, Information Technology
    2018 - 2018
  • Miro
    Diploma, Information Technology
    2018 - 2018
  • Miro
    Diploma, Information Technology
    2018 - 2018
  • Online
    Diploma, Information Technology
    2018 - 2018
  • Miro
    Diploma, Information Technology
    2017 - 2017
  • ITCC
    Diploma, Information Technology
    2014 - 2014
  • CTI Education Group
    Informations System Engineering, Information Technology
    2005 - 2006
  • Goudveld High School
    2000 - 2004

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