Experience

Crypto.com

• Singapore
• Financial Services
• 700 & Above Employee

• Operations Manager, Customer Service

  • Jan 2022 - Present



Custom Solutions Ltd.

• Bulgaria

• CEO

  • Jan 2014 - Present

  Outsourcing of manufacturing and consultancy services Outsourcing of manufacturing and consultancy services



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Manager, Google Account

  • Apr 2020 - Jan 2022

• Team Manager - Service Delivery, G Suite, Google Cloud

  • Dec 2018 - Apr 2020

  Languages project



Tek Experts

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• SW Support Delivery Manager

  • Oct 2016 - Dec 2018

  uCMDB / DDMi - Oct 2016 - March 2018 Service Manager (SM) / Asset Manager (AM) - March - Dec 2018 uCMDB / DDMi - Oct 2016 - March 2018 Service Manager (SM) / Asset Manager (AM) - March - Dec 2018



Decart Ltd.

• Sofia, Bulgaria

• Project Manager / Product Manager; Manager of Production, Service and Support department;

  • Apr 2011 - Oct 2016

  Business type: Gambling Manager of Production, Service and Support department - Leading production, repair and delivery teams (Clients: Eurobet and National Lottery of Bulgaria) Project and Product manager - Casino Management System - End to end service (Product improvements / Product Customization / Product Implementation / Delivery to state up and running) Business type: Gambling Manager of Production, Service and Support department - Leading production, repair and delivery teams (Clients: Eurobet and National Lottery of Bulgaria) Project and Product manager - Casino Management System - End to end service (Product improvements / Product Customization / Product Implementation / Delivery to state up and running)



EUROBET Ltd.

• Bulgaria
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Hardware and Software Support Engineer

  • Mar 2009 - Mar 2011

  Maintenance and testing of specific equipment and software. Report creation and Data base entry. Consulting Help Desk and on-field technicians about equipment specifics and customization. Maintenance and testing of specific equipment and software. Report creation and Data base entry. Consulting Help Desk and on-field technicians about equipment specifics and customization.