Experience

AAT

• United Kingdom
• Accounting
• 400 - 500 Employee

• Accounting Student

  • Mar 2019 - Present

  Self-studying Levels 2-4 of AAT Accounting and looking for a role that will supplement my studies in the accounting and finance industry.AAT Foundation Certificate in Accounting (Level 2) now complete (Merit Achieved). As part of this level I have built a good knowledge of the key accounting and bookkeeping functions including: • Processing payments and receipts and recording transactions in relevant journals and ledgers• Preparing trial balances and suspense accounts• Completing bank reconciliations• Effectively using computerised accounting systems and software• Preparing manufacturing accounts, inventory valuations and analysing budget variations.I am now studying the AAT Advanced Diploma in Accounting (Level 3) and have enrolled and paid for AAT Professional Diploma in Accounting (Level 4).



Crystal Palace Football Club

• United Kingdom
• Spectator Sports
• 300 - 400 Employee

• Retail Manager, Croydon

  • Apr 2019 - Feb 2020

  I was responsible for ensuring the smooth running of all operations across not only the Croydon store but the retail operation across the football club. Day to day duties included:• Day to day cash management.• Reconciling stock numbers and data ahead of placing weekly orders• Placing weekly orders with the Warehouse Manager to ensure stock turnover and revenues are maximised. • Checking in orders and stock that arrived at the store.• Scheduling staff on a weekly based rota.• Merchandising all stock and ensuring it is visually attractive in order to maximise sales.• Training all staff to meet the required standards of customer service the store is always expected to uphold.• Dealing with customer queries and complaints over the phone and via email. • Controlling, organising and maintaining a tidy stockroom always.• Start of day opening duties and end of day closing duties.



Crystal Palace FC

• Retail Supervisor

  • Mar 2017 - Apr 2019

  I am responsible for delivering the retail strategy devised by the operations manager throughout a fast-paced retail environment all year round. Day-to-day responsibilities include:• Supervising a team of full time and casual staff members who carry out necessary everyday tasks, always providing excellent customer service, dealing with stock turnover and driving sales.• Training new casual and full-time members of staff and ensuring they are brought up to speed with all of our processes and requirements within the retail team. • Dealing with customer queries and complaints over the phone and via email.• Placing orders with the warehouse to ensure stock turnover and revenues are maximised.• Deputising for the manager on their days off and during holiday periods.• Cashing up tills at the end of shifts and banking cash at the end of the day.• Opening and closing the store. Match-day responsibilities include:• Overseeing the shop floor in a very busy and fast-paced environment.• Responsibilities for all casual staff members who operate the tills, assist customers on the shop floor and ensure excellent customer service is provided throughout the day.



Mytime Active

• United Kingdom
• Wellness and Fitness Services
• 200 - 300 Employee

• Sports & Events Coordinator

  • Jul 2014 - Jul 2015

  Managed and coordinated a portfolio of large and small scale sports participation events: - Organised the 2014 Santa Dash – a large scale mass participation family event engaging 700+ local residents in partnership with Bromley Town Centre management. - Coordinated a range of print and social media marketing campaigns working with internal and external marketing and communication partners. - Managed and coordinated the Biggin Hill Festival – a community based family fun day engaging 300+ local families raising the profile of Mytime Active’s Leisure Division as well as the Biggin Hill Memorial Library & Pool. - Assured the quality of events and activities including; health and safety, risk assessments, safeguarding and event policies and procedures. Coordinated and developed the Bromley teams for Europe’s largest sport event for young people “The London Youth Games”: - Liaised with 30 different volunteer team managers to facilitate training sessions, manage team selection and ensure fair participation for young people. - Liaised with local schools and P.E. Teachers to develop a boys and girls Handball team as a focus sport for Bromley. - Worked with London Youth Games to register participants on the online monitoring system ‘Fixtures Live’. - Represented Team Bromley at the regional Borough Team Organiser meetings. - Ensured all competitors for Team Bromley received a year’s free membership and access to the gym. Coordinated the Bromley team for the Virgin Money Giving Mini London Marathon: - Worked with the Bromley team manager volunteer to enter the team onto the Mini Marathon’s online entry system. Administered a range of support functions for the Community & Partnerships division: - Controlled the administration of the casual staff payroll. - Managed the Sporting Champions programme for elite athletes to access free gym memberships.