Franchise Operations Associate

• Apr 2022 - Present

• Spearheaded nationwide training initiatives for 15 virtual brands and 100 storefronts by planning and executing content. • Digitized daily operations by creating training videos for cuisine preparation and managing online inventories through MarketMan. • Developed over 20 menu buildcards with simple and concise instructions for dish preparation to streamline training procedures. • Collaborated in quality control measures and audit programs to ensure adherence to company standards and regulatory requirements. • Maintained accurate records of recipe and product development activities, including testing results, ingredient lists, and production specifications. • Successfully organized local events, such as F1 Grand Prix 2022 and ArtBox 2023, through effective communication and coordination with clients. • Managed recipe and product development timelines, ensuring timely completion within budget. • Conducted food tastings and sensory evaluations to guarantee compliance with brand quality and taste standards for new recipes and products. • Worked collaboratively with cross-functional teams, including marketing, operations, and supply chain, to ensure new products and recipes aligned with business objectives and were commercially viable. Show less

Swimming Instructor

• 2019 - Present

● Currently teaching more than 10 classes island wide. ● Teaching swimming techniques, swimming strokes, and water safety rules to students with varying swimming abilities. ● Assisting more experienced swimmers to enhance their swimming abilities. ● Assessing the progress of students and adjusting teaching programs accordingly. ● Planning swimming lessons that take into account students’ abilities and progressive development. ● Identifying incorrect swimming techniques and correcting students accordingly. Show less

Commis Chef

• Oct 2019 - Apr 2022

Cold Station:- Menu Creation & Recipe Building (Salads, Sandwiches, Museli)- Managed weekly stock and ingredient inventory - Involved in the production of new pastries & dessert conceptsBurger Station:- Menu Creation & Recipe BuildingVice-Captain, Safety Ambassador Team:- Developed roadmap for the safety project - Developed SOPs that lay foundation for kitchen cleanliness and safety.- Generated safety training videos for all equipment used in the kitchens.- Conducted induction program for new hires and training on various topics (HACCP, cross contamination, food safety, personal hygiene, workplace safety, incident reporting, pest management)- Create case studies and scenario based training / discussion.- Spearheaded APAC Sustainability Projects : 1. Creating a sustainable micro kitchen - repackaging of bulk snacks2. Plastic initative (reduce glove & cling wrap usage)- Came up with safety trainings & checklistsHealth, Safety & Environment (HSE) role: - Manual Guides- ISO 22000- Risk Management- NSF- iAuditor SoftwareProject CARE team- Led various activities to promote care and appreciation for all Google Singapore & Compass Group EmployeesKey Achievements:- In-depth knowledge of plant-forward menu planning - In-depth understanding of allergens & sensitivities in food- Great organizing & time management skills- High volume production Show less

Chef

• May 2019 - Sep 2019

Swim Coach

• Dec 2018 - Apr 2019

Undertook industry training over the full range of student levels (beginner, intermediate and advance) for 1 month. Taught group classes of 5 and more. Undertook industry training over the full range of student levels (beginner, intermediate and advance) for 1 month. Taught group classes of 5 and more.

Lifeguard

• Nov 2017 - Apr 2018

Responsible for overseeing the safety of guests at the chalet's pool, amounting to zero incidents. Responsible for overseeing the safety of guests at the chalet's pool, amounting to zero incidents.

Beach Patrol Officer

• Apr 2017 - Jan 2018

Created and maintained a safe and enjoyable recreational environment for more than 100 visitors a day. Managed the safety of tourists by patrolling the beaches for 10 hours a day with zero accident. Created and maintained a safe and enjoyable recreational environment for more than 100 visitors a day. Managed the safety of tourists by patrolling the beaches for 10 hours a day with zero accident.

Chef

• Oct 2016 - Feb 2017

Assisted dim sum chef in making various dim sum items and Chinese desserts. Assisted dim sum chef in making various dim sum items and Chinese desserts.

Chef

• Sep 2015 - Sep 2015

Responsible for preparing meals for 2015 Formula 1 Singapore Airlines Singapore Grand Prix. Responsible for preparing meals for 2015 Formula 1 Singapore Airlines Singapore Grand Prix.

Chef

• Sep 2014 - Sep 2014

Responsible for preparing meals for 2014 Formula 1 Singapore Airlines Singapore Grand Prix. Responsible for preparing meals for 2014 Formula 1 Singapore Airlines Singapore Grand Prix.

Outdoor Instructor

• Jan 2014 - Sep 2014

Responsible for students in various outdoor settings while imparting knowledge on life skills, study skills as well as leadership skills. Responsible for students in various outdoor settings while imparting knowledge on life skills, study skills as well as leadership skills.

Food Service Worker

• Oct 2013 - Mar 2014

Responsible for cashier duties, barista, opening and closing of shop. Responsible for cashier duties, barista, opening and closing of shop.