Experience

TCGplayer

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• UX Research Strategist

  • Jul 2023 - Present



Johnson & Johnson MedTech

• United States
• Hospitals and Health Care
• 700 & Above Employee

• UX Researcher

  • Jan 2023 - Jun 2023

  • Designed an AI-driven, cloud-based platform that integrates and enhances data handling and communication in robotic surgery • Conducted generative research to develop job-oriented personas, service blueprints, and a comprehensive report, which shaped product concept • Led UX research initiatives, including stakeholder interviews, contextual inquiry, co-design, and usability testing with a variety of medical professionals, ensuring frictionless integration with medical workflows and requirements. Show less



DocuSign

• United States
• Software Development
• 700 & Above Employee

• UX Researcher

  • Jun 2022 - Sep 2022

  • Led generative and evaluative research to reduce churn and lost sales, resulting in successful launch of a critical reporting feature • Synthesized data and reported actionable insights to stakeholders, prompting data and visual restructuring and optimization for the upcoming release • Facilitated collaboration with cross-functional teams to understand user needs and encourage open communication, driving holistic solutions • Led generative and evaluative research to reduce churn and lost sales, resulting in successful launch of a critical reporting feature • Synthesized data and reported actionable insights to stakeholders, prompting data and visual restructuring and optimization for the upcoming release • Facilitated collaboration with cross-functional teams to understand user needs and encourage open communication, driving holistic solutions



Sliced | Chicago Charcuterie

• United States
• Food and Beverage Services
• 1 - 100 Employee

• UX Researcher

  • Jan 2022 - Mar 2022

  ∙ Optimized purchasing web flow and checkout efficiency, leading to a 7% decline in cart abandonment ∙ Led foundational market research that increased conversion rate by 377% through understanding core target customers and driving a pivot to sustainable, ethical, and local sourcing ∙ Optimized purchasing web flow and checkout efficiency, leading to a 7% decline in cart abandonment ∙ Led foundational market research that increased conversion rate by 377% through understanding core target customers and driving a pivot to sustainable, ethical, and local sourcing



New York University

• Higher Education
• 700 & Above Employee

• Laboratory Manager

  • Jun 2019 - Jun 2021

  Lab for the Developing Mind, PI: Dr. Moira Dillon Research: Geometric and spatial intuitions of infants, children, and adults ∙ Led 4-6 studies at once using a mix of quantitative (e.g. eye tracking, choice paradigms) and qualitative (e.g. verbal and pictorial coding) methods ∙ Supported successful publication of several papers ∙ Successfully transitioned studies from in-person to remote format ∙ Managed and trained teams of 10-15 researchers ∙ Streamlined administrative, technological, and financial workflows Show less



MIT Media Lab

• United States
• Research Services
• 300 - 400 Employee

• Research Associate

  • Jan 2019 - Jun 2019

  Research: roles of contractualism and universalization in moral reasoning mapping onto machine learning and artificial intelligence by using computational models, article published in PNAS (partnership with IBM) ∙ Conducted and published research on mapping human moral reasoning to ML and AI ∙ Designed and deployed experimental protocols and visual stimuli ∙ Built statistical models and analyzed findings, presenting them to major stakeholders Research: roles of contractualism and universalization in moral reasoning mapping onto machine learning and artificial intelligence by using computational models, article published in PNAS (partnership with IBM) ∙ Conducted and published research on mapping human moral reasoning to ML and AI ∙ Designed and deployed experimental protocols and visual stimuli ∙ Built statistical models and analyzed findings, presenting them to major stakeholders



Granoff Music Center

• Medford, MA

• Sales and Marketing Assistant

  • Sep 2015 - May 2019

  · Worked with performers to create and design promotional artwork and written press releases · Managed and maintained department public relations and online presence. · Worked with performers to create and design promotional artwork and written press releases · Managed and maintained department public relations and online presence.



The Tufts Daily

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Creative Director, Executive Graphics Editor, & Graphic Designer

  • Sep 2015 - May 2019

  · Created infographics and art to accompany articles published daily while working closely with writers and layout editors. · Managed a team of graphic designers and their assignments. - Creative Director: September 2016 - January 2017 - Executive Graphics Editor: January 2016 - May 2016 - Graphic Designer : September 2015 - May 2019 · Created infographics and art to accompany articles published daily while working closely with writers and layout editors. · Managed a team of graphic designers and their assignments. - Creative Director: September 2016 - January 2017 - Executive Graphics Editor: January 2016 - May 2016 - Graphic Designer : September 2015 - May 2019



Yale University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Jun 2018 - Aug 2018

  Cognition and Development Lab, PI: Dr. Frank Keil · Independently conducted research on object complexity processing in children · Summarized data and conclusions for departmental poster session and lab meetings · Managed laboratory website and social media presence Cognition and Development Lab, PI: Dr. Frank Keil · Independently conducted research on object complexity processing in children · Summarized data and conclusions for departmental poster session and lab meetings · Managed laboratory website and social media presence



Tufts University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Sep 2017 - May 2018

  Social Identity and Stigma Lab, PI: Dr. Jessica Remedios Research: Perception of minorities, especially those who identify with multiple minority groups. · Conducted, coded, and analyzed studies and data · Managed lab operations, including developing plans for participant recruitment, laboratory set-up, and participant debriefing. Social Identity and Stigma Lab, PI: Dr. Jessica Remedios Research: Perception of minorities, especially those who identify with multiple minority groups. · Conducted, coded, and analyzed studies and data · Managed lab operations, including developing plans for participant recruitment, laboratory set-up, and participant debriefing.



Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Jun 2017 - Aug 2017

  Social Psychology Lab, PI: Dr. Daniel Gilbert Research: advice-giving, plausibility and frequency judgements, signal detection theory, impatience, article published in Science ∙ Supported data collection, analysis, and successful publication of groundbreaking research in plausibility and frequency judgements and signal detection theory, ∙ Designed and obtained IRB approval for study on observer impatience Social Psychology Lab, PI: Dr. Daniel Gilbert Research: advice-giving, plausibility and frequency judgements, signal detection theory, impatience, article published in Science ∙ Supported data collection, analysis, and successful publication of groundbreaking research in plausibility and frequency judgements and signal detection theory, ∙ Designed and obtained IRB approval for study on observer impatience



The Nature Connection

• Concord, MA

• Marketing and Communications Intern

  • Feb 2017 - May 2017

  · Spearheaded the new marketing/communications department and successfully carried out the mission to expand to several new client sites. · Led publicity efforts, including interviewing subjects, writing articles, designing graphics, and formatting layout for newsletters. · Spearheaded the new marketing/communications department and successfully carried out the mission to expand to several new client sites. · Led publicity efforts, including interviewing subjects, writing articles, designing graphics, and formatting layout for newsletters.



Tufts University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Jan 2016 - May 2017

  Comparative Cognition Lab, PI: Dr. Robert Cook · Conducted cognitive and behavioral research investigating how pigeons and starlings interpret differences in visual and auditory rhythms in comparison to humans. · Provided daily care for all of the pigeons and starlings in the lab, including weighing, feeding, and enclosure cleaning. Comparative Cognition Lab, PI: Dr. Robert Cook · Conducted cognitive and behavioral research investigating how pigeons and starlings interpret differences in visual and auditory rhythms in comparison to humans. · Provided daily care for all of the pigeons and starlings in the lab, including weighing, feeding, and enclosure cleaning.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2016 - Aug 2016



Eden Prairie Bands

• Eden Prairie, MN

• In-house Graphic Artist

  • Sep 2011 - Jun 2015

  · Created official designs and logos for yearly marching band and indoor drumline shows that were printed spirit apparel, programs, publicity materials, and props. · Produced designs and concept art for various organizations. · Created official designs and logos for yearly marching band and indoor drumline shows that were printed spirit apparel, programs, publicity materials, and props. · Produced designs and concept art for various organizations.



Minnesota Pain Center

• Minneapolis, Minnesota, United States

• Data Entry

  • Jun 2014 - Aug 2014

  · Entered, verified, and maintained patient data. · Entered, verified, and maintained patient data.