Project Manager

• Dec 2021 - Present

Platform Delivery Analyst

• Jul 2021 - Dec 2021

• Assists with platform implementation of new clients• Individually monitors internal databases for 30+ clients • Maintains good client relationships providing ongoing communication, support and expertise on services sold• Ensures data is accurate and on-time according to IRS regulations, avoiding penalties and fees for clients• Utilizes critical thinking and business acumen to efficiently handle unforeseen problems

Travel and Logistics Specialist

• Jan 2019 - Jul 2021

Travel Specialist

• Jan 2019 - Jul 2021

• Personally coordinated and monitored travel plans for up to 500 travelers at a time • Negotiated rates with local and outside properties/vendors to reduce travel costs spent by the company o This contributing to more than $100,000 in savings for the year of 2019 • Worked directly with travel platforms to ensure payment systems and communications were set up accurately to avoid disruptions during employee travel • Acted as the point of contact for all travelers on a 24/7 basis and assisted each individually for any travel changes or issues that arose • Created training documents and guides as well as offered experience and suggestions to assist in the migration to a new acquisition • Assisted in tasks outside of travel role when necessary for processes including licensing, programming schedules, transcribing calls and client appointment rescheduling • Processed documents for client dependent verification • Operated multiple projects at a time undergoing constant changes without incurring any errors • Effectively handled difficult conversations with traveling employees when rules and guidelines were not followed Show less

Manufacturing Designer

• Dec 2015 - Jan 2019

-Understands and utilized Artios CAD and SAP systems -Knowledgeable of carton design/production and die cutting -Ability to monitor and maintain a daily schedule and back log -Successfully balanced multiple tasks -Executed die layouts within specifications and standards for each plant -Applied process details, specifications, and completed quality checks. -Effectively communicated with designers/programmers and plants to ensure die-boards and other tooling will run efficiently -Finalized work accurately and on time -Engaged in development and modification of tooling and standards. -Observed and suggested cost saving opportunities when applicable -Provided insight on procedures to those that requested help -Demonstrated flexibility and reliability to group members -Participated in employee certification and re-certification activities Show less

Guest Service Agent, Room Inspector, Evening Social Attendant

• Jul 2014 - Nov 2015

-Established knowledge of computerized Fosse system -Developed conflict management skills and how to handle guest problems efficiently -Collaborated effectively with other departments regarding uprising issues -Executed front-of-the-house operations and worked directly with customers -Resolved guest portfolio concerns -Effectively managed housekeeping employees during inspection shifts -Established knowledge of computerized Fosse system -Developed conflict management skills and how to handle guest problems efficiently -Collaborated effectively with other departments regarding uprising issues -Executed front-of-the-house operations and worked directly with customers -Resolved guest portfolio concerns -Effectively managed housekeeping employees during inspection shifts

Waitress

• Feb 2014 - May 2014

Voluteered during semesters abroad in Florence, Italy. Spring 2014, Spring 2015 -Assisted manager in assigning seating for events and reservations -Greeted guests at door and seated accordingly -Served guests with a frequently changing menu -Bussed and reset tables -Executed basic Italian language skills with local customers -Handled inventory Voluteered during semesters abroad in Florence, Italy. Spring 2014, Spring 2015 -Assisted manager in assigning seating for events and reservations -Greeted guests at door and seated accordingly -Served guests with a frequently changing menu -Bussed and reset tables -Executed basic Italian language skills with local customers -Handled inventory

Cashier

• Mar 2010 - Jan 2014

Part-time staff member returning on school and summer breaks. -Trained new employees -Contributed to a team of 12+ front-end associates to provide efficient service in fast-paced store -Praised by management for dealing with customer issues efficiently -Accurately balanced cash register at the end of each shift -Provided assistance to grocery and dairy departments and participated in annual inventory Part-time staff member returning on school and summer breaks. -Trained new employees -Contributed to a team of 12+ front-end associates to provide efficient service in fast-paced store -Praised by management for dealing with customer issues efficiently -Accurately balanced cash register at the end of each shift -Provided assistance to grocery and dairy departments and participated in annual inventory

Cashier, Customer Service, Server

• Mar 2011 - Jul 2011