Peter Wright

Network Operations Center Technician at Connectria
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Contact Information
us****@****om
(386) 825-5501
Location
Missouri, United States, US
Languages
  • English -

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Bio

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Credentials

  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Project Management: Technical Projects
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Network Operations Center Technician
      • Feb 2020 - Present

      • Monitor Windows and Linux environments for hundreds of customers • Respond to outages, attacks, and coordinate incident responses • Daily usage of multiple hosting and monitoring platforms including AWS, Azure, VMware, Xymon, Opsgenie, SolarWinds, and Blue Matador • Respond to thousands of alarms and tickets while remaining within customers’ SLAs • Recommend and implement upgrades in customer environments • Collaborate with other teams for various tasks, such as: restores, VMware upgrades, instance changes, firewall maintenance, DNS changes, active directory changes, etc. • Utilize remote management tools including Remote Desktop Manager, Putty, and Citrix • Train new employees to use the various consoles and best practices Show less

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Shift Supervisor
      • Jan 2018 - Feb 2020

    • United States
    • Insurance
    • 700 & Above Employee
    • Insurance Agent
      • Oct 2017 - Jan 2018

      Insurance agent specializing in medicare supplemental insurance, Advantage plans, life insurance retirement care. Insurance agent specializing in medicare supplemental insurance, Advantage plans, life insurance retirement care.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Jan 2016 - Feb 2017

      Provided service to customers and maintain a clean and working facility. Provided service to customers and maintain a clean and working facility.

    • I.T. Intern
      • May 2015 - Sep 2015

      Provide level 1 Help desk support. Assist in Database management and Network Security. Provide level 1 Help desk support. Assist in Database management and Network Security.

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Server
      • Jul 2011 - Jun 2013

      Serve three full course meals to residents, provide any extra assistance needed for residents. Serve three full course meals to residents, provide any extra assistance needed for residents.

Education

  • Lindenwood University
    Cyber Security, Computer Science
    2018 - 2020
  • Metropolitan community college-Longview
    Associate of Arts (AA), Computer Science
    2013 - 2015

Community

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