Peter Wright
Network Operations Center Technician at Connectria- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Business Analysis Foundations: Business Process Modeling
LinkedInJan, 2020- Nov, 2024 -
Project Management: Technical Projects
LinkedInJan, 2020- Nov, 2024 -
AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Mar, 2021- Nov, 2024
Experience
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Connectria
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Network Operations Center Technician
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Feb 2020 - Present
• Monitor Windows and Linux environments for hundreds of customers • Respond to outages, attacks, and coordinate incident responses • Daily usage of multiple hosting and monitoring platforms including AWS, Azure, VMware, Xymon, Opsgenie, SolarWinds, and Blue Matador • Respond to thousands of alarms and tickets while remaining within customers’ SLAs • Recommend and implement upgrades in customer environments • Collaborate with other teams for various tasks, such as: restores, VMware upgrades, instance changes, firewall maintenance, DNS changes, active directory changes, etc. • Utilize remote management tools including Remote Desktop Manager, Putty, and Citrix • Train new employees to use the various consoles and best practices Show less
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Securitas Security Services USA, Inc.
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United States
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Security and Investigations
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700 & Above Employee
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Shift Supervisor
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Jan 2018 - Feb 2020
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Bankers Life
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United States
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Insurance
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700 & Above Employee
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Insurance Agent
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Oct 2017 - Jan 2018
Insurance agent specializing in medicare supplemental insurance, Advantage plans, life insurance retirement care. Insurance agent specializing in medicare supplemental insurance, Advantage plans, life insurance retirement care.
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Golden Corral Corporation
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United States
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Restaurants
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700 & Above Employee
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Server
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Jan 2016 - Feb 2017
Provided service to customers and maintain a clean and working facility. Provided service to customers and maintain a clean and working facility.
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Enviromental Restoration LLC
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Fenton, MO
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I.T. Intern
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May 2015 - Sep 2015
Provide level 1 Help desk support. Assist in Database management and Network Security. Provide level 1 Help desk support. Assist in Database management and Network Security.
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Delmar Gardens Family
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Server
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Jul 2011 - Jun 2013
Serve three full course meals to residents, provide any extra assistance needed for residents. Serve three full course meals to residents, provide any extra assistance needed for residents.
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Education
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Lindenwood University
Cyber Security, Computer Science -
Metropolitan community college-Longview
Associate of Arts (AA), Computer Science