Experience

KINTO UK

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Driver Support Adviser (KINTO One and KINTO Mobility)

  • Nov 2022 - Present

  Portsmouth, England, United Kingdom As part of Toyota's global ambition to transition from a motor company to a mobility company, KINTO UK offers a range of mobility products to clients across the public, non-profit, and private sectors incuding its flagship KINTO One car leasing product for individuals and small businesses. As part of a small and agile driver support team I support UK-based drivers of the global Toyota-flagship product KINTO One and the legacy Toyota and Lexus Financial Services portfolio, providing… Show more As part of Toyota's global ambition to transition from a motor company to a mobility company, KINTO UK offers a range of mobility products to clients across the public, non-profit, and private sectors incuding its flagship KINTO One car leasing product for individuals and small businesses. As part of a small and agile driver support team I support UK-based drivers of the global Toyota-flagship product KINTO One and the legacy Toyota and Lexus Financial Services portfolio, providing in-life support to enable customers to stay mobile through a range of queries, including acting as a customer advocate when liaising with other departments and other Toyota group companies and affiliates. While part of the KINTO One team I have supported the introduction of a new customer welcome and onboarding process, the streamlining of the accident management process with the KINTO UK accident team, and improvements to the end of contract process for the legacy Toyota and Lexus Financial Services contracts. I have also continued to build relationships with the KINTO One Direct renewals team, the One Toyota sales team, colleagues at both Toyota Financial Services and Toyota GB/Lexus UK, and the network of Toyota and Lexus franchise dealers. I have also worked to support the relationship between the KINTO One portfolio and KINTO UK's multibrand business, offering my experience of the fleet management business to improve customer outcomes across the whole KINTO portfolio.

• Driver Support Adviser (Multibrand)

  • Nov 2021 - Nov 2022

  Portsmouth, England, United Kingdom As one of the UK's largest and best known independent fleet management and leasing specialists, KINTO offers a portfolio of fleet management and funding solutions for passenger and commercial vehicles across the public, non-profit, and private sectors, providing active management and support to corporate fleets of 100+ cars to household names across all sectors, and to individuals and small businesses through its KINTO One offer. As part of a fast-paced and customer-driven Customer Care… Show more As one of the UK's largest and best known independent fleet management and leasing specialists, KINTO offers a portfolio of fleet management and funding solutions for passenger and commercial vehicles across the public, non-profit, and private sectors, providing active management and support to corporate fleets of 100+ cars to household names across all sectors, and to individuals and small businesses through its KINTO One offer. As part of a fast-paced and customer-driven Customer Care team I provide support to drivers, company directors, and fleet managers from a range of organisations and public bodies ensuring that drivers are able to get on and stay on the road in a safe, cost effective, and environmentally conscious way. By developing strong relationships with manufacturers, dealers, internal departments, and other lease companies I work for and with our drivers to allow them to focus on the things that matter to them - their jobs, their families, and their lives. I have supported the acquisition and delivery of cars to high profile individuals and industry leaders, co-ordinating a range of partners to deliver a unified customer experience to our drivers and limiting disruption to people leading some of the UK's largest companies. In addition to helping manage corporate fleets, I have worked on KINTO's personal and small business product KINTO One and it's Toyota Financial Services/Lexus Financial Services portfolio, offering a commitment to serving every customer, including ones covered by financial regulation, as our most important customer. I have worked with drivers and fleet teams from a range of public, private, and non-profit clients across all sectors including National Grid, the NHS, Hoover Candy Group, Olympus, a number of UK Government agencies, Affinity Water, Bosch and SGN. KINTO is owned by Toyota Financial Services and is part of Toyota's global ambition to transition from a motor company to a mobility company.



Flying Bull Academy

• 1 - 100 Employee

• Vice Chair

  • Oct 2019 - Present

  Portsmouth, England, United Kingdom

• School Governor

  • May 2017 - Present

  Portsmouth, England, United Kingdom Supporting the leadership of a diverse and well-performing school in one of the most deprived communities in the country. Overseeing strategy, policy, budgeting, and staffing of an Ofsted 'Good' rated member of the University of Chichester Multi Academy Trust (UniCAT). Working alongside senior leaders and supporting teachers to provide excellent education to pupils.

• Special Needs Governor

  • Oct 2019 - Aug 2022

  Portsmouth, England, United Kingdom Link governor taking a lead on SEND (Special Educational Needs and Disabilities) and the school's successful Alternative Provision.



Confetti Cannon Productions

• Writer and Director

  • Jan 2019 - Present

  Portsmouth, England, United Kingdom



The Scouts

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• Deputy Digital Lead (Compliance, Legal and Regulation)

  • Jan 2021 - Jul 2022

  Hampshire, England, United Kingdom

• Trustee (Hampshire Scouts)

  • Jan 2015 - Jul 2022

• County Youth Commissioner

  • Apr 2019 - Jun 2022

  Hampshire, England, United Kingdom Making sure young people are at the heart of everything we do as Scouts, representing the voices of young people in the movement, and making sure they have the opportunity to shape our decisions and plans. As County Youth Commissioner, I am an active member of the senior leadership team of the largest co-education youth charity in the region.

• Audience, Content and Engagement Lead, 1st Digital Scouts

  • Jan 2021 - Jun 2021

  Supporting Scouts across the UK to adapt to delivering the Scout programme online during the global Coronavirus pandemic in a UK-first style of delivering Scouting. Worked to define key audience profiles, edit and quality assure session scripts, and plan communications campaigns.

• Scout Leader

  • Jul 2015 - Aug 2020

  Portsmouth, England, United Kingdom Volunteer Scout Leader is one of the most deprived communities in the UK, suppoting young people to grow in confidence, learn about themselves, and gain the skills the need to succeed in life.



The Phoenix Players

• United Kingdom
• Entertainment Providers

• Pantomime Writer and Director (Robin Hood, 2020)

  • Mar 2019 - Feb 2020

  Portsmouth, England, United Kingdom

• Pantomime Director (Jack and the Beanstalk, 2019)

  • Mar 2017 - Feb 2019

  Portsmouth, England, United Kingdom

• Pantomime Director (Puss in Boots, 2017)

  • Sep 2016 - Feb 2017

  Portsmouth, England, United Kingdom



Portsmouth City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Secretary, Portsmouth Youth Voice

  • Jun 2010 - Jan 2018

  Portsmouth, United Kingdom Portsmouth Youth Voice is the youth-led body which represents 11-19 year olds in Portsmouth. I also served as the youth parliament's Secretary for two years. The Secretary's role includes taking minutes, helping the Chair prepare agendas and ensuring that the Chair, MYP, Other Officers and Members meet with both Portsmouth City Council and other bodies and feedback to a PYP meeting. I also manage PYV's online presence and publicity,



The News, Portsmouth

• United Kingdom
• Media Production
• 1 - 100 Employee

• Reporter

  • 2015 - 2016

  Journalist writing on a range of topics for the community pages, the paper's WOW24/7 entertainment supplement and their weekly Big Interview. Wrote based on press releases and self sourced stories on a diverse range of topics. Worked on the publication's review of the year and other archive work.



The Scout Association

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Young Leader (Scouts)

  • Jan 2013 - Jan 2015

  Portsmouth Young Leader with Scouts (aged 11-14), supporting the adult leadership team with programme delivery. In the UK, Young Leaders are trained using 11 modules including basic leadership, working with challenging behaviour and disability awareness, alongside first aid. The training is supported by four 'missions' which put the training into practice in the Scout Meeting scenario. More information about the Young Leaders scheme can be found at www.scouts.org.uk/youngleaders.



Wymering Manor Trust

• United Kingdom
• Museums, Historical Sites, and Zoos

• Communications Manager

  • Sep 2013 - Aug 2014

  Portsmouth, United Kingdom Responsible for communicating with volunteers and some stakeholders, securing media coverage of the trust and its activities and planning and running events (in partnership with the events committee).



Johnston Press

• United Kingdom
• Book and Periodical Publishing
• 700 & Above Employee

• Freelancer (Culture) - Portsmouth News

  • Jun 2012 - Jul 2013

  Portsmouth, United Kingdom Freelance Theatre Reviewer for Johnston Press' The News (Portsmouth).



Sharks ESU

• Explorer Scout (Fundraising and Finance)

  • May 2012 - Jun 2013

  Portsmouth As a youth member, I worked alongside the adult leadership team to fundraise for the Explorer Scout Unit. One fundraising initiative which I led on was the 'Sharks ESU Flag Fund', raising money for a unit flag.



Groundlings Theatre

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Volunteer

  • Feb 2007 - Feb 2012

  Portsmouth, United Kingdom Volunteer