Experience

Northwest Paper Box

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Systems & Process Trainer

  • Jul 2018 - Present

  Portland, Oregon Area Review and document systems and processes for Customer Service, Credit & Collections, and Order Processing. Identify, develop and document best practices. Provide field training and support. Survey system input for manufactured products, align formatting with current standards. Provide experienced backup for customer service, sales and collections activities.



Eagle Home Mortgage

• United States
• Financial Services
• 400 - 500 Employee

• National Trainer / Loan Officer, NMLS#989240 (Inactive)

  • Oct 2012 - Jun 2018

  Tigard, OR



Dex One Corp.

• 1 - 100 Employee

• Marketing Consultant - Premise

  • Aug 2010 - Oct 2012

• Lead Internet Training Manager

  • Aug 2007 - Aug 2010

• Credit & Collections Manager

  • Jul 2006 - Aug 2007

• Sales Force Automation Trainer

  • Jul 2004 - Jul 2006