Experience

RethinkCare

• United States
• Health and Human Services
• 1 - 100 Employee

• Solutions Manager

  • Nov 2021 - Present

  St Petersburg, Florida, United States

• Partner Development Manager

  • Mar 2021 - May 2022

  Greater Tampa Bay Area



Smith.ai

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Partnerships Lead

  • Nov 2019 - Feb 2021

  Greater Tampa Bay Area I worked on our Revenue team on creating and growing our partnerships with agencies and managed service providers (MSPs). Partnering with Smith.ai allows you to offer sophisticated call & chat answering, lead intake, and sales enablement to your clients in English and Spanish, 24/7.



2U

• Germany
• Advertising Services
• 1 - 100 Employee

• Director, Sales Operatons

  • Sep 2017 - Sep 2019

  Denver, CO • Launched the sales team for UC Berkeley's MS in Cybersecurity and the University of Denver's MS in Data Science programs • Built all sales processes including canned e-mails and outreach strategy, developed systems and metrics, and onboarded teams of 5 sales staff on extremely short notice • Achieved 90+% retention in 4 of 5 terms • Mentored more than a dozen future leaders in Sales, Marketing, and Operations

• Manager, Sales Operations

  • Dec 2015 - Sep 2017

  Landover, MD and Denver, CO • Managed a pod of five former peers to floor-best sales performance in three consecutive terms • Successfully hired and onboarded an entirely new pod during the launch of the Denver, CO office, which subsequently achieved floor-best sales performance • Took a lead role in a successful re-assessment of floor operations, including call and email outreach, sales metrics, and time management

• Senior Account Executive

  • Jul 2014 - Dec 2015

  Landover, MD I provided outreach and guidance to applicants and students in the Master of Information and Data Science program at the University of California, Berkeley. In addition, I provided support for the admissions management for this program as well as the broader admissions team through training, one-on-one support and development of best practices.

• Account Executive

  • Dec 2013 - Jul 2014

  Landover, MD I provided outreach and support for applicants and students in the Master of Information and Data Science program at the University of California, Berkeley.



The Smith Company

• Real Estate
• 1 - 100 Employee

• Sales and Marketing Associate

  • Feb 2013 - Dec 2013

  Washington, DC



Department of Employment Services

• United States
• Government Administration
• 100 - 200 Employee

• Workforce Development Specialist

  • Nov 2009 - Oct 2012

  Washington, DC I was the coordinator for private sector participation in the District of Columbia's Summer Youth Employment Program, an initiative providing summer work experience to 15,000 young people aged 14-21. The program provides participants valuable training, skills and connections to the working world and offers them a stipend they can use for expenses for work and school. During my time with the program I helped double its private sector participation and dramatically increase employer… Show more I was the coordinator for private sector participation in the District of Columbia's Summer Youth Employment Program, an initiative providing summer work experience to 15,000 young people aged 14-21. The program provides participants valuable training, skills and connections to the working world and offers them a stipend they can use for expenses for work and school. During my time with the program I helped double its private sector participation and dramatically increase employer retention, even as the program was reduced in size and budget by one-third. I also managed payroll, provided training to supervisors and participants, managed end-to-end services for program employers and took the lead in a new Tech @ SYEP initiative that placed qualified participants with DC firms working in IT, social media and e-commerce. Show less