Peter Szczesniak

Lead Project Engineer | Director Service Desk at The Data Pros
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Contact Information
us****@****om
(386) 825-5501
Location
JE
Languages
  • Polish Professional working proficiency
Skills

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Jun, 2021
    - Sep, 2024

Experience

  • The Data Pros
    • Advertising Services
    • Lead Project Engineer | Director Service Desk
      • Nov 2016 - Present

      Microsoft Partner/MSP Lead project engineer - involved in all aspects of projects - identifying goals, defining needs, planning, and implementing. Specializing in providing clients with all their Microst 365 needs, e-mail migrations, file migrations to SharePoint Online, Teams implementations, and Microsoft Azure solutions Service Desk Support Specialist - Level 2 technician. Assist/train level 1 support specialists. Recommend/update business processes for clients to provide the highest levels of productivity and efficiency in the the workplace.

  • SDC-IT (Under Contract to Bett-A-Way Transportation)
    • Systems Support Engineer
      • 2011 - May 2016

      On site systems technician, providing 24/7 support for all systems (servers/desktops/laptops/printers/ scanners/handhelds/phones). Ensures that all systems and users are functioning on a day-to-day basis in main location, as well 3 remote offices and DR site. Manages daily backups of all servers and software. Maintains and manages Citrix environment. • Assisted in Microsoft server upgrade and data migration from Server 2003 to 2008 • Implemented/Managed/Trained employees on new driver tracking system • Worked on setup of disaster recovery site with real-time data replication • Migrated email system from Exchange 2003 to 2010 • Coordinated upgrade of all XP workstations to Windows 7

  • Bayonne Board of Education
    • United States
    • Education Management
    • 400 - 500 Employee
    • Desktop Support Specialist/Adult Education Instructor
      • 2009 - 2011

      Successfully set up, diagnosed and repaired Windows computers. Configured local and network printers. Troubleshot and resolved desktop, network, and systems issues. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals. Taught several classes on Microsoft Word 2010. Successfully set up, diagnosed and repaired Windows computers. Configured local and network printers. Troubleshot and resolved desktop, network, and systems issues. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals. Taught several classes on Microsoft Word 2010.

  • Computer Resources of America
    • United States
    • Individual and Family Services
    • Systems Engineer
      • 2006 - 2009

      Performed troubleshooting of computer systems and related equipment needed for several clients’ day-to-day business functionality, giving them 24/7 support. Performed routine maintenance on all types of computer equipment including desktops/laptops/servers, printers, and blackberry handhelds. Assisted users, and gave training in installed systems and programs. Assisted with special projects such as network cabling, new software system implementation, systems back-ups, and disaster recovery plans. • Provided level 2 desktop support for Bank of Tokyo-Mitsubishi UFJ, including trading floor users • Assisted in Microsoft server upgrade and data migration at Saint Vincent's Academy in Newark, NJ • Installed and configured new Citrix farm for remote use at K & F Industires/Meggitt-USA Inc. • Configured VPN for several clients, enabling users to have remote access to work from home • Designed and worked in a team to implement an entirely new Windows 2003 server domain to replace current Windows Small Business network to work with company's new accounting package • Installed, configured, and maintained Blackberry Enterprise Server environment for 4 companies

    • Desktop Support Specialist
      • 2006 - 2006

      Successfully setup, diagnosed and repaired personal computers. Configured local and network printers. Troubleshot and resolved desktop, network, and systems issues. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals. Successfully setup, diagnosed and repaired personal computers. Configured local and network printers. Troubleshot and resolved desktop, network, and systems issues. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals.

  • Moneyline Telerate Inc. (Reuters)
    • Jr. Network Administrator/Operations
      • 2000 - 2001

      Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues under level 2 support for over 30 users. Re-imaged laptops and maintained hardware infrastructure. Provided maintenance, installation and configuration of network and workstation hardware and software. Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Installed Windows NT workstation operating system and configured for TCP/IP network, including DHCP, WINS and DNS settings. Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions.

Education

  • Saint Peter's University
    Bachelor of Science, Computer Science
    2001 - 2006
  • Bayonne High School

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