Experience

Vroman's Bookstore

• Retail
• 1 - 100 Employee

• Accounting Clerk II

  • Jan 2012 - Present

  Responsible for building, reconciling, and balancing multiple POS units, and creating daily deposits, as well as filing and maintenance of sales records, including register journal tapes, signed credit card receipts, daily reports on all POS units, and all miscellaneous forms of payment. Other duties include searching for, recording, and correcting register errors, responding to dispute claims, providing customers with duplicate receipts, and reissuing lost forms of other tender, such as gift certificates, gift cards, and merchandise credits. Other A/R duties as directed by Acct. Manager and CFO.



Vroman's Bookstore

• Retail
• 1 - 100 Employee

• Customer Service Supervisor

  • Apr 2010 - Mar 2011

• Customer Service Associate

  • Apr 2008 - Apr 2010

  Duties require a high volume of interaction with customers for sales, questions and complaints. Application of store policies, shipping and receiving practices and a high level of organization and time management needed. Responsible for taking and placing individual customer orders, in person, via telephone, email, and website. Regular cash register duties. Under the direction of the buyers, placed daily electronic order for store merchandise to vendors such as Ingram, Baker & Taylor, Penguin Books, Simon & Schuster, Scholastic and other smaller publishers as directed. Position included rotations as store receptionist. Assisted with off-site events, such as Governor's Conference and L.A. Times Festival of Books.



Happy Day School, Inc.

• Instructor/Counselor

  • Jun 2000 - Dec 2008

  Seasonal position (Summers /Winters)Position and responsibilities developed over time: Provide assistance as directed in the classroom, supervision of children, facilitate educational and recreational activities. Instruct children ranging in age from 5-13 in swimming techniques and water safety. Coordinate, plan and bill for swimming classes and field trips. Instructor for creative writing and math class designed for incoming 4th and 5th graders.



California State University, Los Angeles

• United States
• Higher Education
• 700 & Above Employee

• Administrative Support Assistant I

  • Oct 2007 - May 2008

• Fiscal Operations Student Assistant

  • Oct 2003 - Oct 2007