Experience

Elmdene International Ltd
• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Account Manager EMEA

  • Nov 2020 - Present


NYK Component Solutions Ltd.

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Account Manager

  • Jan 2020 - Mar 2020

  NYK Component Solutions (NYKCS) is a leading franchised distributor of electrical connectors and accessories for demanding Military, Aerospace and harsh environment Industrial applications. NYK Component Solutions (NYKCS) is a leading franchised distributor of electrical connectors and accessories for demanding Military, Aerospace and harsh environment Industrial applications.



PEI-Genesis

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 400 - 500 Employee

• Nordic Inside Sales Representative

  • May 2017 - Jan 2020

  PEI-Genesis is a leading global provider of custom engineered connector and cable solutions. PEI-Genesis is a leading global provider of custom engineered connector and cable solutions.


Wirefield Commercial & Industrial Lighting
• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Sales Co-ordinator

  • Jan 2016 - May 2017


Lead Forensics

• United Kingdom
• Software Development
• 700 & Above Employee

• Account Manager

  • Mar 2015 - Dec 2015

  Lead Forensics is the UK’s leading business intelligence software provider, giving our clients accurate, real time information on business users visiting their web-sites- whether those users have formally enquired about their product and services or not. As an Account Manager my duties include: •Proactive management of a portfolio of c250 client accounts •Provision of new-user training and set- up of client reporting requirements •Regular contact with clients to ensure optimal portal performance and provide assistance in their lead nurturing techniques as required. •Provision of technical support and assistance throughout the contract life-time •Development and maintenance of strong customer relationships via telephone and email. •Negotiation and management of your client’s contract renewal process •Identification and development of new business opportunities within your client base •Administrative work as required (database management, contract administration etc.) Show less



OneCom

• Portugal
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Aug 2013 - Mar 2015

  • Manage a portfolio of circa 100 accounts • Attend client meetings and deliver presentations • Operate as the lead point of contact for any and all matters specific to customers • Build and maintain strong, long-lasting customer relationships • Communicate clearly the progress of monthly/quarterly is to internal and external stakeholders • Identify and grow opportunities, react to threats and liaise with sales teams to ensure growth attainment and customer retention • Assist with high severity requests or issue escalations as needed Show less



Frankie and Benny's - New York Italian Restaurant and Bar

• Assistant Manager

  • Apr 2013 - Aug 2013

  My overall role is to understand the values and standards of the restaurant and be able to make decisions in order to deliver these to our Guests. I am also responsible for ensuring that all company policies, procedures and standards are adhered to at all times. My overall role is to understand the values and standards of the restaurant and be able to make decisions in order to deliver these to our Guests. I am also responsible for ensuring that all company policies, procedures and standards are adhered to at all times.



Coast to Coast Restaurants

• Deputy General Manager

  • Oct 2012 - Mar 2013

  To assist the General Manager in the general running of the business and to deputise in their absence. When deputising I was expected to maintain the standards and quality of the restaurant while exercising control of financial, stock and personnel matters. To assist the General Manager in the general running of the business and to deputise in their absence. When deputising I was expected to maintain the standards and quality of the restaurant while exercising control of financial, stock and personnel matters.



Call Systems Technology

• United Kingdom
• Telecommunications

• Account Manager

  • Mar 2010 - Oct 2012

  To manage the commercial relationship with existing clients, proactively contacting clients to maintain a consistent, high level of service delivery, whilst identifying further new business opportunities. Meeting with clients face to face or via webinar technologies to provide educate and promote the business through presentations, waste audits finding and other account analysis. Maintaining the revenue and gross profit of each account ensuring they remain profitable in line with annual targets, exhausting all additional revenue streams opportunities. Providing unique environmental reporting, Project managing the implementation of any news services, Working with the Head of Operation and Operations Team to ensure that service requirements are understood and implemented in line with client expectations. Show less