Credit Control Manager

• Nov 2021 - Present

Credit Controller

• Aug 2020 - Nov 2021

Credit Controller

• Aug 2020 - Present

Small Business Owner

• Dec 2001 - Present

Professionally controlling every aspect of running my own successful business (OMB) Meticulously managing my own, and a colleague's, business accounts and self-assessment tax returns Maintaining my enviable position of being 'Top 3 Driving Instructors' in Cardiff and 'A-Grade' accreditation from DVSA (Driver Vehicle Standards Agency) Achieving significantly better pass rate than competitors ie. 2019 - UK avg. 45%, Cardiff avg. 54%, PSLDrive 78% Generating all business entirely through existing client recommendations and word-of-mouth - no advertising what-so-ever needed Creating and maintaining my own corporate website and social media channels Coaching style is adapted to suit the needs of each client based on their ability, capacity to learn and previous experience, if any

Sales Ledger Supervisor

• Oct 1990 - Nov 2001

Managed and responsible for the Sales Ledger and Aged Debtors Reduced the Aged Debtors from £400 Million to £30 Million within 6 months by creating a debt chasing database and implementing robust debt collection processes Managed General Ledger account reconciliations for interface control and Sales Ledger accounts Designed an interface between Sales Ledger and Purchase Ledger systems to contra balances Managed cashier system for payments received Also managed Sales Ledger/ Aged Debtors for international group sales Line management responsibility for 2.5 staff including training and developing

Bank Clerk

• Jul 1987 - Oct 1990

Back office processing of customer transactions Dealing with customer enquiries face-to-face and over the phone Balancing day's work - cheques receceived over the counter and via central clearing Cashier services - face-to-face customer banking transactions and balancing cash at end of day Back office processing of customer transactions Dealing with customer enquiries face-to-face and over the phone Balancing day's work - cheques receceived over the counter and via central clearing Cashier services - face-to-face customer banking transactions and balancing cash at end of day