Peter Robe

ICT Officer- Digital Financial Servicees at Family Bank Ltd
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us****@****om
(386) 825-5501
Location
KE
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Credentials

  • Oracle Certified Associate
    Oracle
    Jan, 2015
    - Sep, 2024
  • PAYMENTS BASIC TRAINING MODULES 1-4 and 7
    ACI Worldwide
    Feb, 2012
    - Sep, 2024

Experience

  • Family Bank Ltd
    • Kenya
    • Banking
    • 700 & Above Employee
    • ICT Officer- Digital Financial Servicees
      • Nov 2008 - Present

      Responisibilities include; • Feeding card data from Paynet into the Postilion switch (bank switch). • Enhancing customers’ Atm withdrawal limits as per their requests. • Hotlisting & uplifting of customers’ ATM cards using Postilion portal. • Facilitating generation & provision of reports from Postilion office on demand. • Supporting the Postilion switch under the Switch Administrator. • Atm terminals monitoring using Postilion Realtime console. • Carrying out UATs & implementation of new ABC products. • Troubleshooting of Atm, Pins & Visa Cards errors. • ATMs Commissioning- configuring ATM terminal for a go into service. • PesaPap mobile banking system Administration. • Co-ordinating between branches & service providers (NCR & Zarvis) • Managing daily back-ups for Postilion Realtime & Office servers. • Handling disputes for both card & cardless transactions done on Atms.  Mobile banking system administration.  PesaPap systems uptime monitoring.  Performing UAT tests for new products and enhancements of existing ones.  Assisting in PesaPap deregistration.  Provision of Daily/Weekly mobile banking statistics.  Registration of mVisa customers, merchants & agents.  Sorting out Alerts issues on PesaPap.  Provision of ad hoc PesaPap transaction/System reports  Users training on the PesaPap system.  Troubleshooting & responding to PesaPap issues for both internal and external customers

  • FBL
    • France
    • Warehousing and Storage
    • 1 - 100 Employee
    • Branch Supervisor
      • Feb 2008 - Oct 2008

      Previously worked in the following departments; Cash, Customer Service, Credit, System Admin. Previously worked in the following departments; Cash, Customer Service, Credit, System Admin.

    • Operations Officer
      • Feb 2005 - Feb 2008

Education

  • KENYA METHODIST UNIVERSITY
    Bachelor's of Business Information Technology, IT
    2014 - 2017
  • Data Inifinity
    2014 - 2014
  • Institute Of Software Technologies
    Diploma in Oracle
    2012 - 2012
  • Zetech College
    Dip In IT, Dip in Networking,Cert in Electronics Servicing, Cert in Computer Programming,Cert in IT.
    2010 - 2011
  • Achivers College
    CICT Foundation Module 2
    2008 - 2008

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