Experience

Scania Group

• Sweden
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Area Manager - Parts & Services - South East Asia & Taiwan

  • May 2020 - Present

• Global Key Account Manager - Parts & Service Strategic Customer Sales

  • Apr 2018 - May 2020

  Responsible for sales to international key accounts, strategic business ventures and business development

• Sales Director - Parts & Service Asia Pacific

  • May 2016 - Mar 2018

  Responsible for Parts and Service sales, profitability and activities within the region of Asia Pacific and its distributor network. Direct responsibility for Sales and Marketing sales and an indirect responsibility for Scania group sales in the assigned geographical area.Managing a team of Area Managers and Market Coordinators that work closely with the markets to develop the business in order to achieve corporate and business unit objectives.Main responsibilities:• Develop the regions Parts and Service business• Analyse sales potential and fulfil commercial targets• Contribute to developing an effective management structure for the sales department• Manage the team effectively• Ensure commercial conditions are agreed with distributors• Develop annual market activity plans and round table agreements• Implement agreed Parts and Service activities• Work cross-functionally with other business areas to grow the Scania business• Support distributors in various Parts and Service processes

• Sales Director - Parts & Service - Africa, Middle East and Eurasia

  • Nov 2015 - Apr 2016

  Responsible for Parts and Service sales, profitability and activities within the region of Eurasia, Middles East and Africa and its distributor network. Direct responsibility for Sales and Marketing sales and an indirect responsibility for Scania group sales in the assigned geographical area.Managing a team of Area Managers and Market Coordinators that work closely with the markets to develop the business in order to achieve corporate and business unit objectives.Main responsibilities:• Develop the regions Parts and Service business• Analyse sales potential and fulfil commercial targets• Contribute to developing an effective management structure for the sales department• Manage the team effectively• Ensure commercial conditions are agreed with distributors• Develop annual market activity plans and round table agreements• Implement agreed Parts and Service activities• Work cross-functionally with other business areas to grow the Scania business• Support distributors in various Parts and Service processes

• Head of Market Implementations - Parts & Service

  • Aug 2014 - Oct 2015

  Responsible to secure that new service products and service concepts are globally introduced in an efficient way. It means working together with a number of implementation managers to coordinate and prioritize the activities. Everything is done in close co-operation with our product- and concept departments as well as our Business Units. Implementation means local presence and thus quite a lot of traveling. Part of the management team of Service Portfolio

• Area Manager South East Asia & Oceania

  • Oct 2012 - Jul 2014

  Responsible for marketed range (product and service), market activities and the profitability. Working with our local sales organisation setting prices, volume targets and commercial conditions per market and follow them up. As part of the job also coordinate cross functional activities as well as define organizational requirements and customer care activities. Having commercial contact with body builders and working with S-T-P (Segmentation-Targeting-Positioning) as well as different product request per country.

• Product Sales Manager & Team Leader

  • Aug 2009 - Oct 2012

  Commercial and product responsible for SSEA (Thailand, Singapore and Malaysia), Hong Kong, Korea, Taiwan, China, Australia and New Zeeland. Responsible for the development of our product and segment strategies and find new marketing strategies. Volume and profitability responsibility for the City/Suburban segment and even for the Intercity/Coach segment in Australia and New Zeeland. Planning and realisation of marketing activities. As Team Leader responsible for a group of people working with our potential +20 Body Builders when it comes to their service portfolio, pre-sales, product development and positioning.

• Product Manager

  • May 2006 - Jul 2009

  Coach sales responsible for UK, Ireland, Belgium, Netherlands, Luxemburg and East Adriatic. Establish market prices and product portfolios. Responsible for volumes and profitability in the coach segment. Develop product/segment strategies. Planning and realisation of marketing activities, activity- and market plans.

• Regional Service Manager

  • Sep 2004 - Apr 2006

  Responsible for Spain, Italy and Portugal. Implement and support Scanias product and service portfolio. Some field quality support and establish and realisation of activity and market plans.



Scania Sweden AB

• After Sales Manager

  • Jan 2002 - Aug 2004

  Technical and commercial after sales responsible. Personnel responsibility and reporting directly to our MD. Part of the management team. Technical and commercial after sales responsible. Personnel responsibility and reporting directly to our MD. Part of the management team.



Scania Bus Nordic AB

• After Sales Manager

  • Jan 2000 - Dec 2001

  Technical and commercial after sales responsible for Scania Bus Nordics branch in Denmark during 2 years. Based in Denmark and within Scania Denmark A/S premises. Technical and commercial after sales responsible for Scania Bus Nordics branch in Denmark during 2 years. Based in Denmark and within Scania Denmark A/S premises.



Scania Buses AB

• Area Technical Manager

  • Nov 1995 - Dec 1999

  Field quality support, helping dealers when it comes to products, spare parts and workshop technique. Technical and commercial responsibility for a number of dealers, distributors and big bus fleets. Report and follow up product issues to factory, handling the need of technical training and also warranty and goodwill issues. Establish and realisation of activity and market plans.

• Warranty Manager

  • Oct 1993 - Oct 1995

  Responsible for Scanias warranty process for buses. Compilation of Top-Ten, failure statistics and economic follow-up. Handling warranty claims and goodwill requests from dealers. Conduct warranty and goodwill revisions at dealer premises.

• Warranty Handler

  • Apr 1990 - Sep 1993

  Responsible for handling warranty claims and goodwill requests from dealers. Conduct warranty and goodwill revisions at dealer premises.