Peter Rhoades
Service Delivery Manager at Open Systems Technologies, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Spanish Full professional proficiency
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Portuguese Elementary proficiency
Topline Score
Bio
Gregg Curry
I recommend Peter as an outstanding person, and teammate. I have been fortunate enough to manage Peter and work alongside him to support multiple healthcare business lines. Peter is a knowledgeable, high performing technology resource for the organization. Peter is dedicated to achieving positive outcomes, and effectively balances his personal and technical skills to reach them. He is a professional and works well as an individual contributor or member of a team. I wholeheartedly endorse Peter for either role. Peter leveraged his project management skills to perform large scale data center relocations, and major system upgrades. He has the ability to juggle competing priorities and directives. Peter builds productive relationships, and is respected by his business partners and peers. Peter is an active member of his community, and gives freely of his time and energy to a number of volunteer opportunities and non-profit organizations. Peter’s capacity to give back makes him an asset to many, and is only limited by the number of hours in a day.
Gregg Curry
I recommend Peter as an outstanding person, and teammate. I have been fortunate enough to manage Peter and work alongside him to support multiple healthcare business lines. Peter is a knowledgeable, high performing technology resource for the organization. Peter is dedicated to achieving positive outcomes, and effectively balances his personal and technical skills to reach them. He is a professional and works well as an individual contributor or member of a team. I wholeheartedly endorse Peter for either role. Peter leveraged his project management skills to perform large scale data center relocations, and major system upgrades. He has the ability to juggle competing priorities and directives. Peter builds productive relationships, and is respected by his business partners and peers. Peter is an active member of his community, and gives freely of his time and energy to a number of volunteer opportunities and non-profit organizations. Peter’s capacity to give back makes him an asset to many, and is only limited by the number of hours in a day.
Gregg Curry
I recommend Peter as an outstanding person, and teammate. I have been fortunate enough to manage Peter and work alongside him to support multiple healthcare business lines. Peter is a knowledgeable, high performing technology resource for the organization. Peter is dedicated to achieving positive outcomes, and effectively balances his personal and technical skills to reach them. He is a professional and works well as an individual contributor or member of a team. I wholeheartedly endorse Peter for either role. Peter leveraged his project management skills to perform large scale data center relocations, and major system upgrades. He has the ability to juggle competing priorities and directives. Peter builds productive relationships, and is respected by his business partners and peers. Peter is an active member of his community, and gives freely of his time and energy to a number of volunteer opportunities and non-profit organizations. Peter’s capacity to give back makes him an asset to many, and is only limited by the number of hours in a day.
Gregg Curry
I recommend Peter as an outstanding person, and teammate. I have been fortunate enough to manage Peter and work alongside him to support multiple healthcare business lines. Peter is a knowledgeable, high performing technology resource for the organization. Peter is dedicated to achieving positive outcomes, and effectively balances his personal and technical skills to reach them. He is a professional and works well as an individual contributor or member of a team. I wholeheartedly endorse Peter for either role. Peter leveraged his project management skills to perform large scale data center relocations, and major system upgrades. He has the ability to juggle competing priorities and directives. Peter builds productive relationships, and is respected by his business partners and peers. Peter is an active member of his community, and gives freely of his time and energy to a number of volunteer opportunities and non-profit organizations. Peter’s capacity to give back makes him an asset to many, and is only limited by the number of hours in a day.
Credentials
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Certified Technology Business Management Executive
Technology Business Management CouncilAug, 2018- Nov, 2024 -
HP Notebooks, Desktops and Workstations
Hewlett Packard -
MCTS - Server 2008 Active Directory Configuration
Microsoft -
MCTS - Server 2008 Application Infrastructure Configuration
Microsoft -
MCTS - Server 2008 Network Infrastructure Configuration
Microsoft -
MCTS - Windows Vista
Microsoft
Experience
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OST - Open Systems Technologies, Inc.
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Service Delivery Manager
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Mar 2020 - Present
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Children's Minnesota
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United States
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Hospitals and Health Care
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700 & Above Employee
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Specialty Clinical Applications Analyst
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May 2016 - Mar 2020
I am an interface between clinical departments and IT. I work with clinicians and care providers to develop long term life cycle management and support strategies for critical applications. I design the network architecture for applications, database environments, desktop / web / SAAS solutions to meet users needs and fit within our environment. I am also developing and supporting a cost transparency solution that provides leadership with specific detail to streamline business decisions and assist IT in fast response and coordinated effort with the business. I provide a 3rd level support for critical applications, supporting servers, network, end point devices as well as all processes that affect our clinicians ability to provide patient services. I work with all IT departments, DBA's, infrastructure, desktop, application packaging, and development teams. I also manage vendor relationships and ensure maintenance, support, contracts and business agreements for our critical applications are maintained. Show less
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IT Project Coordinator / Project Manager
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Oct 2014 - May 2016
Jan 2016 - May 2016 - I managed a data center move project migrating core network WAN / LAN, Firewall / VPN, SAN, and compute infrastructure. I managed relations with over 30 vendors and efforts of over 50 employees with 700 high level tasks. We accomplished this with minimal disruption to the business and made vast improvements to reliability, security, redundancy and capacity for the organization.Sept 2015 - Dec 2015 - I managed a range of network infrastructure upgrades and migrations, consolidations, virtualization and application upgrade projects. Jan. 2015 - Aug. 2015 - I managed the discovery, schedule, internal and external resource requirements, end user impact, implementation plans, post go live support and DR planning for a Windows 2003 server retirement project. I was responsible for the procurement of hardware, software, and labor resources. I reviewed quotes, statements of work and business associate agreements to protect the organization and assure we met our objectives. I lead a team of 2 other coordinators in this effort.Oct. 2014 - Jan. 2015 I successfully organized and coordinated a hardware upgrade project replacing 500 desktops and 170 mobile carts focusing on patient care areas. This work included meetings with key stakeholders from inpatient units and clinics, creating documentation for technicians, and managing the project team’s day to day work. Show less
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Science Museum of Minnesota
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United States
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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Network Engineer
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Oct 2010 - May 2014
I managed server, network and storage infrastructure. I organized and implemented numerous upgrades of the virtual environment, SAN, and server hardware. I designed and deployed disaster recovery to an off site location. I developed and designed an extensive VDI environment for front facing staff, labs and power users. I helped analyze and implement security measures to insure PCI compliance. I managed a wide range of server operating systems from Windows, SQL and linux variants. I managed server, network and storage infrastructure. I organized and implemented numerous upgrades of the virtual environment, SAN, and server hardware. I designed and deployed disaster recovery to an off site location. I developed and designed an extensive VDI environment for front facing staff, labs and power users. I helped analyze and implement security measures to insure PCI compliance. I managed a wide range of server operating systems from Windows, SQL and linux variants.
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Children's Minnesota
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United States
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Hospitals and Health Care
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700 & Above Employee
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Desktop Analyst II
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Jan 2006 - Oct 2009
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Education
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2004 - 2008
University of Minnesota
BA, Spanish Studies -
2000 - 2002
Ridgewater Community College
AA, General Studies
Community
