Experience

Carpentaria
• Australia
• Individual and Family Services
• 1 - 100 Employee
• Quality Administrator

  • Jun 2023 - Nov 2023


Summersby.org

• United States

• Book Author

  • Feb 2016 - Oct 2023

• Blogger

  • Feb 2016 - Dec 2021



Challenging Minds

• Australia
• Mental Health Care
• 1 - 100 Employee

• Administrative Officer

  • Aug 2022 - Jul 2023

  Handles general administrative tasks and reports directly to the Director. Arranges flights, accommodation, and other needed equipment for the practitioners to support their participants into becoming the best them possible. ● On costing in NDIS systems, invoicing and processing of funds to pay for equipment and resources needed to keep the team going. ● Maintaining quality control documentation, for Director and audits. ● Developing policy and procedures for a multi-site company. Handles general administrative tasks and reports directly to the Director. Arranges flights, accommodation, and other needed equipment for the practitioners to support their participants into becoming the best them possible. ● On costing in NDIS systems, invoicing and processing of funds to pay for equipment and resources needed to keep the team going. ● Maintaining quality control documentation, for Director and audits. ● Developing policy and procedures for a multi-site company.



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Night Fill Manager

  • Jan 2022 - Aug 2022

  Managed the delicate balance of priorities to deliver exceptional customer service and remain in line with company policy and standards. ● Managed a team of diverse people. ● Managed customer expectations and complaints. ● Trained personnel in customer service and cash handling roles. ● Worked with limited supervision to fulfill tasks and meet company expectations ● Managed competing priorities between customer, company, and supervisor demands Managed the delicate balance of priorities to deliver exceptional customer service and remain in line with company policy and standards. ● Managed a team of diverse people. ● Managed customer expectations and complaints. ● Trained personnel in customer service and cash handling roles. ● Worked with limited supervision to fulfill tasks and meet company expectations ● Managed competing priorities between customer, company, and supervisor demands



Australian Bureau of Statistics

• Australia
• Government Administration
• 700 & Above Employee

• Field Manager

  • May 2021 - Sep 2021

  Achieved a 95% community engagement for the district of Northern Palmerston. I created a safe and supportive team environment with a diverse range of people, including people with disabilities. ● Trained staff to complete the daily and weekly tasks that they were assigned, numbering over 1,000 individual and residential properties. ● Collected sensitive material in compliance with national legislation. ● Liaised with upper management and community to ensure information collection… Show more Achieved a 95% community engagement for the district of Northern Palmerston. I created a safe and supportive team environment with a diverse range of people, including people with disabilities. ● Trained staff to complete the daily and weekly tasks that they were assigned, numbering over 1,000 individual and residential properties. ● Collected sensitive material in compliance with national legislation. ● Liaised with upper management and community to ensure information collection and protection of sensitive materials. Show less Achieved a 95% community engagement for the district of Northern Palmerston. I created a safe and supportive team environment with a diverse range of people, including people with disabilities. ● Trained staff to complete the daily and weekly tasks that they were assigned, numbering over 1,000 individual and residential properties. ● Collected sensitive material in compliance with national legislation. ● Liaised with upper management and community to ensure information collection… Show more Achieved a 95% community engagement for the district of Northern Palmerston. I created a safe and supportive team environment with a diverse range of people, including people with disabilities. ● Trained staff to complete the daily and weekly tasks that they were assigned, numbering over 1,000 individual and residential properties. ● Collected sensitive material in compliance with national legislation. ● Liaised with upper management and community to ensure information collection and protection of sensitive materials. Show less



Various Companies

• Book and Periodical Publishing
• 1 - 100 Employee

• Substitute Teacher

  • Aug 2019 - Dec 2020

  ● Reported on student progress to stakeholders. ● Liaised with community members and other stakeholders to ensure quality education, and managed client and customer expectations. ● Created a safe supportive environment and built rapport with the students ● Designed engaging learning experiences. ● Negotiated with various stakeholders to provide excellent education to students. ● Reported on student progress to stakeholders. ● Liaised with community members and other stakeholders to ensure quality education, and managed client and customer expectations. ● Created a safe supportive environment and built rapport with the students ● Designed engaging learning experiences. ● Negotiated with various stakeholders to provide excellent education to students.



Bakewell Primary School

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Teaching Assistant

  • Apr 2019 - Jun 2019

  Implemented EAL/ESL program for students struggling to read and write at required Australian Curriculum levels. The program with my guidance successfully raised students’ outcomes in letter-sound recognition and boosted the academic potential of 30 students. ● Issued and Assessed Student assessments, and provided feedback to students for personal and academic growth. ● Provided a safe learning environment for the students. Implemented EAL/ESL program for students struggling to read and write at required Australian Curriculum levels. The program with my guidance successfully raised students’ outcomes in letter-sound recognition and boosted the academic potential of 30 students. ● Issued and Assessed Student assessments, and provided feedback to students for personal and academic growth. ● Provided a safe learning environment for the students.



Olive Tree International Academy

• China
• Primary and Secondary Education
• 1 - 100 Employee

• Teacher

  • Aug 2018 - Mar 2019

  Teaching children in English. Used current teaching strategies to impart English language skills. Students were able to communicate at a beginning level of skill from no skill. Teaching children in English. Used current teaching strategies to impart English language skills. Students were able to communicate at a beginning level of skill from no skill.



China Youth International

• China
• Business Consulting and Services
• 1 - 100 Employee

• Teacher

  • Sep 2016 - Jul 2018

  Teaching children in English. Used current teaching strategies to impart English language skills. Students were able to communicate at a beginning level of skill from no skill. Teaching children in English. Used current teaching strategies to impart English language skills. Students were able to communicate at a beginning level of skill from no skill.



Real Clicks

• Advertising Services

• Content Writer

  • Jun 2016 - Sep 2016

  • Wrote web articles for company’s clients under deadlines • Researched relevant material • Managed keywords within content • Wrote blog posts and generated blog topics utilizing strong analytic thinking capabilities • Contributed to different projects using great attention to detail • Wrote web articles for company’s clients under deadlines • Researched relevant material • Managed keywords within content • Wrote blog posts and generated blog topics utilizing strong analytic thinking capabilities • Contributed to different projects using great attention to detail



TOWNVIEW STATE SCHOOL

• Retail
• 1 - 100 Employee

• Teacher Year 5/6

  • Jul 2015 - Feb 2016

  • Developed Unit, Lesson and Term plans • Collaborated with the teaching team, and developed a professional relationship • Managed student expectations and behaviour management • Used Assessment to guide teaching • Reported on student progress • Liaised with community members and stakeholders • Created a safe supportive environment and built rapport with the students • Developed Unit, Lesson and Term plans • Collaborated with the teaching team, and developed a professional relationship • Managed student expectations and behaviour management • Used Assessment to guide teaching • Reported on student progress • Liaised with community members and stakeholders • Created a safe supportive environment and built rapport with the students



Kimberly Park State School

• Australia
• Primary and Secondary Education

• Teacher's Aide

  • 2014 - 2014

  • Assisted teachers with spelling and comprehension strategies • Managed small group interaction • Monitored student progress • Collected data on student progress • Created a safe supportive environment and built rapport with the students • Assisted teachers with spelling and comprehension strategies • Managed small group interaction • Monitored student progress • Collected data on student progress • Created a safe supportive environment and built rapport with the students