Experience

eSupply Systems, LLC

• Real Estate
• 1 - 100 Employee

• Customer Service

  • Jul 2012 - Present

  •Assist customers will multiple related issues such as, troubleshooting login password, assist with order status, assist with order returns etc. •Maintained the website through Dreamweaver, make updates to pages. •Maintained a continual update of order status. •Send out email blasts from Constant Contact •Provide analytical data of monthly metrics •Manage Zendesk system for all users, creating Triggers, Tags and running the monthly metrics established within Zendesk •Placing orders of items such as company pads, mugs and pens, any product with the company logo on it. •Managing and maintaining company phone system Show less



SWBC

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Aug 2011 - Jul 2012



Kraft Foods Group

• Accounts Payable Associate

  • May 2006 - Jul 2011