Experience

Tellermate

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Senior Project Manager

  • Feb 2018 - Present

  Project Management for a roll-out of intelligent Cash Drawers and Cash Safes to a German retail customer with an estate of 400 + stores. Scope includes the management of equipment from suppliers in Italy, Germany and UK to ensure timely supply of units to meet the roll-out schedule. Responsibilities also include: • Management of Partners in Germany for the supply of engineering resource • Training of engineers to ensure skill-set appropriate for the installation tasks • Creation of roll-out schedule to meet customer requirements • Quality control of products in the factory in respect of Commissioning / Build / S/W aspects prior to dispatch to customer stores • Reporting to the Project Director and responsible for RAG updates, P+L, RAID tracking and escalations • Statement of Work (SOW) / SLA negotiations • Commercial reporting, P+L responsibility, revenue and cost forecasting • Setting up infrastructure, logistics, stock management processes • Monitoring of Help Desk reporting, call volumes, ticket exchange, reported issue analysis. Show less



RICO LOGISTICS

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Global Programme Manager

  • Nov 2015 - Present

  Responsible for a technology refresh project for a large Automotive customer covering the UK and 23 countries in Europe (43 locations) including Russia, UAE, South Africa and Egypt. Scope includes equipment hardware refresh, deployment of new image and transfer of User applications via a customer supplied portal. Responsibilities also include sourcing and engagement of Partners and engineers, commercial arrangements, agreeing SLA’s, engineer training and creating the deployment procedures to ensure contractual SLA’s are met. Show less



ODEON Cinemas Group

• United Kingdom
• Entertainment
• 700 & Above Employee

• Transition Project Manager

  • Jan 2015 - Present

  Transition Project Manager managing the replacement of the core ticketing system and retail platform with a web based service offering involving specific network upgrades to ensure the capacity is available to support delivery of the new service. Transition Project Manager managing the replacement of the core ticketing system and retail platform with a web based service offering involving specific network upgrades to ensure the capacity is available to support delivery of the new service.



A&O IT Group

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Principle Project Manager / Transition Manager

  • Jun 2013 - Jan 2015

  Principal Project Manager for the design, implementation and management of a Service Cover offering on a web portal to Systemax / Misco Sales force where A&O provided Value Added Services to Misco customers on a range of Misco products including installation, upgrades, migrations, imaging, desktop rollouts and warehousing facilities. Transition Manager for the take-on of a break-fix project for Unisys Nordics working on behalf of Dell covering Norway, Denmark, Sweden and Finland. It was a £1M three year contract successfully transitioned with the highest customer satisfaction scores recorded by Dell across all of Europe. Transition Manager for the provision of Field Support services to a large Pharmaceutical company (working on behalf of a large Outsourcing company) in 43 locations spread across 35 countries in Europe. Show less



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Delivery Manager

  • Nov 2012 - Jun 2013

  Delivery Manager for New In Branch Technology upgrade covering WiFi, Tablet and Digital Marketing screens and content. Delivery Manager for New In Branch Technology upgrade covering WiFi, Tablet and Digital Marketing screens and content.



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Project Manager

  • Feb 2012 - Sep 2012

  Multiple technology Rollout Projects for Mobile Operators (Vodafone, Everything Everywhere)

• Transition Project Manager

  • Sep 2011 - Jan 2012

  Transition Manager for Retail project covering Central and Eastern European (CEE) area

• Senior Project Manager

  • Sep 2010 - Sep 2011

  Senior Project manager for the High Performance Computing Solution (HPC) bid response and subsequent implementation of the HPC project across twelve sites for the University of Wales.



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Site Rollout Senior Project Manager

  • Nov 2009 - Sep 2010

  Project Manager for the e-Borders project covering Ferry and Airport installations Project Manager for the e-Borders project covering Ferry and Airport installations



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Senior Project Manager

  • Sep 2005 - Nov 2009

  Project Manager for the Transport for London (TfL) iBus project covering the installation of Automatic Vehicle Location (AVL) equipment in the TfL bus fleet (8,000 buses) and associated WLAN installation in the TfL garages (96) throughout the Graeter London area. Project Manager for the Transport for London (TfL) iBus project covering the installation of Automatic Vehicle Location (AVL) equipment in the TfL bus fleet (8,000 buses) and associated WLAN installation in the TfL garages (96) throughout the Graeter London area.



Siemens IT Service

• Retail Customer site

• Programme Manager

  • Jan 2002 - Aug 2005

  Programme Manager for multiple Tesco retail projects including WLAN infrastructure rollout to 800 + stores, also responsible for the Siemens on-site project team covering New Store installations, Chip+Pin upgrades, Dot Com server rollouts, Store refits, printer refresh etc Programme Manager for multiple Tesco retail projects including WLAN infrastructure rollout to 800 + stores, also responsible for the Siemens on-site project team covering New Store installations, Chip+Pin upgrades, Dot Com server rollouts, Store refits, printer refresh etc