Experience

Drivetech

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Contract DQM Assessor

  • May 2021 - Present



Self Employed

• United States
• 700 & Above Employee

• Freelance public transport consultant

  • Jan 2021 - Present



NA

• Early retirement

  • Aug 2019 - Jan 2021



Transport for London

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Bus Contracts Evaluation Manager

  • Jan 2019 - Aug 2019

  Six month secondment, negotiating a £12m package of cost savings across 32 central London routes, as a result of recasting the network to better match supply to demand.

• Principal Bus Service Licensing and Permitting Officer

  • May 2012 - Jan 2019

  Ensuring that TfL discharges its statutory duties in terms of management of the licensing of bus and coach services within Greater London that do not form part of the TfL bus network, including statutory consultation. Consultation and engagement with London boroughs and neighbouring local authorities on all matters concerning non-TfL scheduled services that operate to, from and within Greater London and to mediate to address matters of concern. Fostering collaborative working relationships with bus and coach operators over which TfL has little regulatory authority. Using my in-depth knowledge of the relevant legislation to make sound judgments on what is reasonable in law and politically acceptable in respect of licensing decisions, ensuring that they can stand up to legal challenge.Engagement with the traffic commissioners and Driver and Vehicle Services Agency (DVSA) on legal and compliance matters, including representing TfL at public inquiries into operator conduct. Show less

• Tender Evaluation Manager

  • Oct 2009 - May 2012

  Evaluation and recommendation of tender bids for bus route contracts in packages collectively worth up to £400m pa. In depth, critical analysis and evolution of bids, negotiation with bidders. Recommendation of preferred bidders through detailed written justification, ensuring best possible quality and value for money has been achieved. Leading on other contractual negotiations and providing commercial and contractual input to work of other teams.

• Senior Account Manager

  • 2001 - Oct 2009

  Accountable as first point of contact with bus operators in respect of all contractual performance issues. Successfully managing relationships and working with the operators and other stakeholders to identify performance issues and successfully address them.Responsibility for ensuring that mid-contract service changes are introduced efficiently and on time through working with the bus operators and internal and external stakeholders.



Transport for Greater Manchester

• United Kingdom
• Truck Transportation
• 500 - 600 Employee

• Secondment - Bus Franchising Project Officer

  • Jun 2015 - Dec 2015

  Secondment part-time from TfL to TfGM as part of the Bus Franchising Project Team, set up to develop and a business case for a regulated franchised bus network in Greater Manchester as part of the devolution deal for the region. Remit to provide expert advice and develop a proposal for managing cross-boundary and other services outside of the franchised network through a statutory licensing system. The remit included successfully influencing the Department for Transport's (DfT) drafting of the Bus Services Bill to meet TfGM's aspirations. Providing advice and guidance to the wider team on bus service franchising as practiced by TfL, specifically in the field of performance monitoring and management. Show less



London Transport Buses

• Contracts Auditor

  • 1996 - 2001



London United Busways

• Traffic Manager

  • 1993 - 1996

  Staff operational and service quality management at a large London bus garage.

• Assistant Base Manager

  • 1992 - 1993

  Day-to-day operational management of a low-cost London bus operation.

• Marketing and Development Assistant

  • 1989 - 1992



London Coaches

• Private Hire Assistant

  • 1988 - 1989