Peter Nguyen

Jr Network Engineer at asTech - Driven by Repairify
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Languages
  • English -
  • Vietnamese -

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Credentials

  • IT Essentials
    Cisco
    Mar, 2022
    - Nov, 2024
  • CCNA
    Cisco
    Aug, 2023
    - Nov, 2024
  • Cisco Certified CyberOps Associate
    Cisco
    Aug, 2023
    - Nov, 2024
  • A+ Certification
    CompTIA
  • Net+ Certification
    CompTIA

Experience

  • asTech - Driven by Repairify
    • United States
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Jr Network Engineer
      • Sep 2022 - Present

    • Systems Administrator
      • Apr 2021 - Sep 2022

    • Remote Automotive Technician
      • Sep 2019 - Apr 2021

      • Use manufacturer OEM tools to perform scans and diagnostics on European makes and models (specifically Mercedes, Volkswagen, Audi, BMW, Toyota and Volvo.• Identify faults, errors and any calibrations of Advanced Driver Assist Systems that the vehicle may require and make recommendations to the customer.• Perform any coding of modules that the vehicle may require after customer has completed repairs on the vehicle.• Keep up to date with Manufacturer service bulletins and repair procedures. Show less

  • ELTS
    • Dallas/Fort Worth Area
    • Network Technician
      • Dec 2017 - Aug 2019

  • Mercedes-Benz of Plano
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Automotive Technician
      • Aug 2015 - Aug 2017

  • AHI Facility Services, Inc.
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • IT Manager
      • Aug 2014 - May 2016

      • Analyze, troubleshoot, and support internal users • Troubleshoot and support Biometric Timeclock Software and device • Troubleshoot, support and keep inventory of cell phones company wide, including managing billing for company devices • Implement new services and processes to help AHI operate more efficiently (Tool Watch Inventory for cleaning equipment, Logmein Rescue, Cell Service Provider, ATT MDM) • Worked with Fluid IT Services in transition users over to a Cloud Server • Worked with Team Software on testing software updates before release • Worked with Logmein Rescue Remote Support Show less

  • Frontier Communications
    • Telecommunications
    • 700 & Above Employee
    • Technical Support
      • Feb 2012 - Sep 2013

      • Analyze, troubleshoot, and support the end-user with internet connectivity issues with Residential and Business Class DSL Support • Training for up to Tier 2 technical support. • Specialized training for Hughes Net Satellite Support, Intuit Services, and F-Secure Antivirus. • Worked with Logmein Rescue Remote Support • PC tune-ups when needed. • Help training new hires • Analyze, troubleshoot, and support the end-user with internet connectivity issues with Residential and Business Class DSL Support • Training for up to Tier 2 technical support. • Specialized training for Hughes Net Satellite Support, Intuit Services, and F-Secure Antivirus. • Worked with Logmein Rescue Remote Support • PC tune-ups when needed. • Help training new hires

Education

  • Collin County Community College
    Computer Systems Networking and Telecommunications
    2022 -
  • Lovejoy High School

Community

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