Experience

Tokyo International School

• Japan
• Primary and Secondary Education
• 1 - 100 Employee

• ESL Kindergarten Teacher

  • Jun 2020 - Present

  Involves ESL teaching and evaluating children in English through an integrated, inquiry approach to learning; Involves teaching ESL classes on a set curriculum to groups of twenty to thirty children aged between 3 and 6 years of age in the morning, and classes of up to fifteen students aged between 3 and 11 years of age (divided by age group) in the afternoon. Involves ESL teaching and evaluating children in English through an integrated, inquiry approach to learning; Involves teaching ESL classes on a set curriculum to groups of twenty to thirty children aged between 3 and 6 years of age in the morning, and classes of up to fifteen students aged between 3 and 11 years of age (divided by age group) in the afternoon.



Gaba Corporation

• Japan
• Education Administration Programs
• 300 - 400 Employee

• English Instructor

  • Jan 2020 - Present

  We approach our lessons using the Communicative Language Teaching (CLT) methodology and apply it to the specific needs of adult learners in Japan studying in a one-to-one environment. We customise every lesson to fit the needs and goals of our individual clients – Gaba seeks to break the one-size-fits-all mold our clients may have experienced elsewhere and deliver a superb education service. This means that no two lessons will be alike – every client’s needs are different and so we adapt our lessons accordingly. We always focus on the client 100%.Clients expect lessons to be tailored to their specific needs. We take the information from the client’s profile and adapt the lesson content to make it more applicable to their needs.The uniform pattern of all Gaba lessons allows instructors to focus more on the client and ensure they experience using the target language in contextual and meaningful situations. This customization is what brings clients back, and ultimately means success for the instructor.



Self-employed

• ESL Teacher (freelance)

  • Nov 2019 - Jan 2020



Tradesman Manufacturing

• Canada
• Building Materials
• 1 - 100 Employee

• Production Staff

  • Aug 2018 - Sep 2019

  -Operated production line machinery, quality control assuring products are built to highest standards, followed health and safety procedures for heavy machinery -Operated production line machinery, quality control assuring products are built to highest standards, followed health and safety procedures for heavy machinery



RBC Dominion Securities

• Canada
• Investment Management
• 700 & Above Employee

• Investment Reprentative / Administrative Assistant

  • Jul 2015 - Dec 2017

  As an associate to an Investment Advisor at RBC Dominion Securities, I support the advisor's business by providing clients with exceptional service in an efficient and professional manner. With my CSC accreditation, I am licensed with IIROC; Thus, I am able to place trades in various securities, mutual funds, and fixed income for clients. I assist clients open new accounts, update existing account information, interact with clients on a daily basis by phone, email, and in- person. I liaise with back office contacts to investigate and resolve inquiries related to accounts and account transactions. Also, I follow-up on client requests and transactions from the previous day to ensure proper settlement and delivery. I also complete various compliance-related projects.



Sun Life Financial / Delaware Life

• Customer Service Coordinator

  • Jul 2010 - Jul 2015

  Major duties: Answer inbound calls from policyholders inquiring about their retirement investment plans; Answer calls from brokers, administrators and backoffice regarding retirement investments specifically on understanding their complex special features and assisting in transactions within these investments; Help resolve customer concerns through analysis to determine the most effective resolution; Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations; Deliver exemplary customer service to maintain customer loyalty; Be measured against quality, efficiency and effectiveness measures to continuously improve; Document and update records through many databases; Work collaboratively as a team



Lethbridge Lodge Hotel & Conference Centre

• Front Desk Supervisor

  • Oct 2008 - Jul 2010

  -Excelled in upholding high guest service quality standards-Provided supervision, training, support, and guidance to other Front Desk Agents-Performed front desk duties (guest services, billing transactions, handling guest issues). -Excelled in upholding high guest service quality standards-Provided supervision, training, support, and guidance to other Front Desk Agents-Performed front desk duties (guest services, billing transactions, handling guest issues).



NOVA Corporation

• Assistant Trainer

  • Apr 2001 - Feb 2003

  -Involved administrative, training, evaluation, management, and scheduling duties of an English conversation school and its teachers, as well as performing regular English teaching duties. -Administered instructor training program within branch school as an Assistant Trainer, conducting instructor observations/evaluations, providing guidance and training.

• English Instructor

  • Feb 2000 - Feb 2003

  -Taught English conversation courses, TOEFL/TOEIC, Business English, and specialist child courses for three to twelve year olds; Assisted in Sales demonstrations with high rate of success-Experienced in teaching students aged between 3 and 12 years; Was selected to represent thecompany teaching English to classes of up to forty Adachi-ku elementary school students