Peter Martz
Team Coordinator at ToursByLocals- Claim this Profile
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Topline Score
Bio
Credentials
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Advertising and Public Relations HNQ
SQA – Scottish Qualifications Authority
Experience
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ToursByLocals
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Canada
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Travel Arrangements
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100 - 200 Employee
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Team Coordinator
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Sep 2019 - Present
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Process Trainer
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Sep 2019 - Mar 2020
Part of a team who have worked together to standardise the company's training programme, something that has not been done in the company's 10 year history. We crafted training materials and delivered the training to new training groups company wide from October until the present moment.
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Tour Connection Specialist
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Oct 2017 - Sep 2019
Connecting keen travellers with local experts and providing five star, unforgettable experiences.
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Social Media Intern
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Sep 2017 - Sep 2019
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Actavo
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Utilities
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700 & Above Employee
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Customer Services Representative
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Dec 2013 - Sep 2019
Taking and handling calls, make outgoing calls, scheduling appointments, liaise with frontline engineers, direct and plan engineers schedules, process customer information Taking and handling calls, make outgoing calls, scheduling appointments, liaise with frontline engineers, direct and plan engineers schedules, process customer information
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Webhelp
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Advisor
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Feb 2008 - Dec 2013
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Education
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Glasgow Caledonian University
Bachelor's degree, social sciences and the media -
City of Glasgow College
HND, Public Relations, Advertising, and Applied Communication