Experience

Keratin Complex

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Warehouse Operations Manager

  • Nov 2020 - Present



Liberty Power Corp

• Enrollment Analyst

  • Feb 2010 - Feb 2011

  Accountable for the research and analysis of the “Pending Deal Screening Account Status and Aging” report which identifies enrollment related issues •Assisted the Sales Team in completion of their deals by utilizing Sales Force to resolve any account issues •Processed all enrollment queues in a timely manner to ensure that all customers all successfully enrolled on time •Managed the EDI and Web Scraper Usage request process on a daily basis •Responsible for creating Service Desk tickets for enrollment related issues to immediately address various departments in order to get the issue resolved Show less



Office Depot, Inc

• Inbound Transportation Analyst

  • Apr 2008 - Sep 2009

  Responsible for building and maintaining freight loads delivering into California and Minnesota facilities.•Scheduling and maintaining daily appointment deliveries for those facilities•Researching and rescheduling missed and late appointment deliveries

• Credit Analyst

  • Feb 2006 - Apr 2008

  Monitor daily transmissions of credit card settlement files. •Ensure receipt of daily deposits for settlement files. •Key daily settlement files and deposits from credit card processors into credit card system. •Research U.S. commercial and consumer chargebacks for validity. •Monitor fraudulent claims that are processed by group’s appropriate specialist to ensure timeliness and validity. •Audit automatic chargebacks allowed to U.S. and Canadian credit card processors to ensure they are within parameters•Entering and calculating Month End totals into the General Ledger•Research checks and deliver mail to all Financial departments•Providing customer service for all types of Credit Card issues Show less