Equities Trader

• Dec 2021 - Present

• Sourcing flows and block trades for local and international institutional clients• Trading Equities on TWS for local and international institutional clients• Developing and maintaining rapport with local and international institutional clients• Ensuring best execution for client’s orders in a timely fashion while mitigating trade execution risk• Preparation of daily Equity reports and contract notes for clients

Analyst Customer Service

• Aug 2019 - Nov 2021

• Providing investment advice and guidance to clients based on individual portfolios, including providing in-depth market and portfolio analysis• Trading on behalf of clients via BBO and TWS• Providing back office trade support to Online Trading clients• Utilizing strong interpersonal and communication skills to provide professional customer care support to walk in clients• Handling client complaints on phone and email by providing appropriate solutions and alternatives within the time limits and follow up to ensure client satisfaction• Keeping records after customer interactions and transactions Show less

Customer Service Intern

• Feb 2019 - Jul 2019

Finance Attaché

• Jan 2018 - Mar 2018