Experience

Queensland Revenue Office

• Government Administration
• 100 - 200 Employee

• Leadership Team

  • Apr 2017 - Present

• Enforcement Officer

  • Jan 2016 - Apr 2017



Smart Service Queensland

• Product Support Officer

  • Mar 2015 - Jan 2016

  Researching new products, channels and capabilities for service delivery, focusing on social media and web chat within Queensland Government.

• Communication Support Officer

  • Dec 2009 - Mar 2015

  Achievement: Trialling the Smart Service Queensland Social Media project for a period of 4 months. This involved searching for comments and public opinion towards Smart Service Queensland and its stakeholders. This task involved producing a weekly report on the findings to my Team Leader and Operations Manager. This project led to the implementation of the AskQGOV social media project which is now provided as an alternative avenue for the public to contact the Queensland Government.www.facebook.com/AskQGOVwww.twitter.com/askqgov



Centrelink

• Government Administration
• 700 & Above Employee

• Client Relations Officer

  • Jan 2008 - Dec 2009