CX Lead and Sales Manager

• ‏نوفمبر 2022 - - الحالي

Regional Manager

• ‏فبراير 2020 - ‏أكتوبر 2022

Strategic Marketing Team leader at Hilti ČR spol. s r.o.

• ‏فبراير 2018 - ‏فبراير 2020

Project Specialist

• ‏يناير 2017 - ‏يناير 2018

Did various projects across the business. Completed finance project concerning report utilization in the sales force. In Logistics, I looked into the future of logistics services across the region. Finally, I created a report in order to measure the business impact of online campaigning. Did various projects across the business. Completed finance project concerning report utilization in the sales force. In Logistics, I looked into the future of logistics services across the region. Finally, I created a report in order to measure the business impact of online campaigning.

Building Envelope Specialist

• ‏نوفمبر 2015 - ‏ديسمبر 2016

-First and foremost grow sales in assigned sales territory covering Central and South East London-Grow customer platform by proactively identifying new customers not only for assigned territory but for territories across the UK.-Taking honour in being there for the customer, providing excellent service whenever and whereever needed.-Support customers from outside London on site level before during and after purchase of products -First and foremost grow sales in assigned sales territory covering Central and South East London-Grow customer platform by proactively identifying new customers not only for assigned territory but for territories across the UK.-Taking honour in being there for the customer, providing excellent service whenever and whereever needed.-Support customers from outside London on site level before during and after purchase of products

Sales and Marketing assistant

• ‏أبريل 2011 - ‏سبتمبر 2015

- Initiate contact with potential customers and interested parties to facilitate sales of international exchange trips for Danish students - Devise and contribute to marketing initiatives for new channels of sales- Ensure that all customers are satisfied and properly cared for according to the EF mission- Relieve company managers from certain duties by taking over team responsibilities when necessary - Independently traveled to and executed informational exhibitions around Denmark for prospective customers

Assistant

• ‏يوليو 2012 - ‏ديسمبر 2012

- Organized and executed the Danish Christmas Bazaar, the largest annual fundraiser for the Danish Seamen’s Church with $150,000 in sales- Provided companionship and support for Danes living and working on visiting container ships - Organized and executed the Danish Christmas Bazaar, the largest annual fundraiser for the Danish Seamen’s Church with $150,000 in sales- Provided companionship and support for Danes living and working on visiting container ships

Sales Assistant (Intern)

• ‏يناير 2010 - ‏مايو 2010

- Maintained good rapport with customers to facilitate sales of Red Sox merchandise, in addition to keeping the store stocked and in good order- Experienced American customer service firsthand, while comparing it to the Danish/European systems - Maintained good rapport with customers to facilitate sales of Red Sox merchandise, in addition to keeping the store stocked and in good order- Experienced American customer service firsthand, while comparing it to the Danish/European systems

Cashier

• ‏أغسطس 2006 - ‏يناير 2009

- Pro-actively managed storefront inventory and overall appearance, including cleanliness and product displays- Responded to customer concerns while providing excellent and accurate service - Pro-actively managed storefront inventory and overall appearance, including cleanliness and product displays- Responded to customer concerns while providing excellent and accurate service