Experience

Svedex binnendeuren
• Netherlands
• Wholesale Building Materials
• 1 - 100 Employee
• configurator specialist

  • Nov 2017 - Present

PrimeFact Nederland BV
• Netherlands
• Software Development
• 1 - 100 Employee
• Consultant

  • Oct 2014 - Oct 2017


DuPont Sustainable Solutions

• Switzerland
• Business Consulting and Services
• 100 - 200 Employee

• Support Manager / Trainer EMEA

  • Jul 2007 - May 2013

  -Advising and training customers in implementing and administering an Learning Management System (DuPont E-Learning Suite) and an observation data analysis tool (DuPont STOP DataPro) -Training internal sales staff (product training) -Offerering technical and commercial pre-, and after sales support -Providing technical customer support per telephone, remote control or on location -Responsible for product translation and quality -Creating training- and support documents in multiple languages Show less



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Frontline Manager / Technical Specialist

  • Oct 1999 - Jul 2007

  -As international call center trainer 'train the trainer' responsible for data products and consumer electronics -Monitoring the quality of Siemens international call centers -Responsible for controlling product quality -Providing feedback on consumer resonance to research & development departments -Responsible for setting up and maintaining a German discussion forum for data products -Partially responsible for setting up a new, international knowledge database for internal use and an external database on the internet Show less