Peter Kerr
Senior Training Specialist at Queensland Revenue Office- Claim this Profile
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Bio
Credentials
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Certificate IV in Business ( Frontline Management)
ExceliorFeb, 2009- Oct, 2024 -
Certificate IV in Customer Service
ExceliorAug, 2008- Oct, 2024 -
Certificate IV in Training and Assessment
ON TRACK LEARNING SOLUTIONS INCJul, 2008- Oct, 2024
Experience
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Queensland Revenue Office
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Government Administration
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100 - 200 Employee
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Senior Training Specialist
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Oct 2022 - Present
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VicRoads
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Australia
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Transportation/Trucking/Railroad
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700 & Above Employee
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Senior Workplace Trainer
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Feb 2011 - Oct 2022
As the Senior Learning & Development Consultant in charge of training delivery for VicRoads Customers Services l manage a team of dedicated facilitators delivering soft skills and technical training to 750 staff across multichannel networks. Experienced in transformational change has led the change from a centralized classroom based delivery to a decentralized hybrid training model utilising the 70 20 10 model. As the Senior Learning & Development Consultant in charge of training delivery for VicRoads Customers Services l manage a team of dedicated facilitators delivering soft skills and technical training to 750 staff across multichannel networks. Experienced in transformational change has led the change from a centralized classroom based delivery to a decentralized hybrid training model utilising the 70 20 10 model.
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Workplace Trainer
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Mar 2010 - Feb 2011
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AAPT
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Australia
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Telecommunications
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200 - 300 Employee
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Facilitator
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Sep 2004 - Mar 2010
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Community
